SUMMARY:
A experienced entrepreneur, restaurateur, and business owner with 30+ years of experience within retail sales and customer service. Key competencies in customer services and follow-through with professional expertise in customer service and enterprise management. /icensed &lass % commercial driver s license &D/ . EDUCATION:
University of Minnesota Technical College, 1990
Minneapolis, MN
Dental Technician
CORE COMPETENCIES:
6trong :ork (thic
/oss 3revention Training
/icensed &lass % commercial driver s
license &D/ .
Inventory Management
6killed Driver &lean Driving 5ecord
6hipping 5eceiving %ackground
PROFESSIONAL EXPERIENCE:
2aN /iTXoU, 2akdale 01
2wner *eneral Manager
• Manage staII oI $ssociates
• 5eorder Inventory :ork with various retail business partners and sales reperesentatives.
• Train and develop new associates on 326 system and key sales tactics.
• &onduct $udit and Inventory 5eview $nnually.
• 9eriIy deliveries against invoices, complete shortage and overage reports.
• 6upervise, train, and develop team members in accordance with company policies, and procedures.
• 5eceive, inspect, and log all products Ior shipment accuracy, temperature and Tuality.
• 3repare and maintain inventory records.
• &arry out supervisory responsibilities according to company policies and applicable laws.
• &ollaborate on hiring and termination decisions with management. 3aUNZa\ /iTXoU 6t. 3aul, M1
2wner *eneral Manager
• Manage staII oI $ssociates
• $ll similar duties as outlined above in similar owned business.
00 01
%on $SSetit MXsic CaIe 5estaXUant Minneapolis, M1 199 00 2wner *eneral Manager
• 2wned and operated a large popular restaurant and music caIe.
• Interacted with various Iood distributors.
• &reated exciting and proIitable Menu.
• Managed Iull annual operating budget.
• 5esearched public perception oI products and services and used inIormation to guide strategy development.
• 6killIully interacted with external vendors to obtain best Tuality in pricing and product.
• /ed and directed team members on eIIective methods, operations, and procedures.
• Maintained a saIe working and guest environment to reduce the risk oI inMury and accidents.
• 4uickly indentiIied problem situations and skillIully resolved incidents to the satisIaction oI involved parties.
6aPiU $ (lNhoXU\
*reater Twin &ities, M1
5 35 0 35 l samir ********@*****.***
TUansitTec
&lass % Driver 0 2 CXUUent
201 - 0 1