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Customer Service Representative, Case Manager

Location:
Hilo, HI
Salary:
$25.00/hour
Posted:
December 03, 2022

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Resume:

Virginia L. (Subiono) McGuinness

P.O. Box ***

Kailua-Kona, Hawaii 96745-0501

808-***-****

808-***-****

adtucf@r.postjobfree.com

Experience:

**/****-******* *** ***** Recovery, Kailua-Kona, HI

MONEY FINDER. Find new clients in person and ask if I can lookup their names for any unclaimed property from the state of Hawaii or throughout the United States. Any monies owed to my customers is located by me is charged a 10% fee for my services. I have found my customers hundreds if not thousands of dollars so far.

03/2022-Present Avon Sales and Service, Kailua-Kona, HI

SALES REPRESENTATIVE. Send new clients a catalog via email. Customers order from the website of my store online at www.avon.com/newstorerep/virginiamcguinness, or on the app on Google Playstore. Once the orders are made, it is filled and mailed to the customer.

10/2019-2/2020 Hotel Connections, Miami, FL for Hawaiian Airlines, Honolulu, HI – CREW SCHEDULING/CUSTOMER SERVICE REPRESENTATIVE. Worked at the corporate offices of Hawaiian Airlines near the Daniel K. Inouye International Airport. Completed and confirmed hotel stays and transportation to and from the airport for the crew members of Hawaiian Airlines (pilots, co-pilots, flight attendants, mechanics, etc.). Used new software to enter data into system. Paid for hotel stays if necessary. Confirmed bookings with hotels, transportation companies, and travel agents.

05/2018-08/2018 Community Empowerment Resources, Honolulu, HI

FIELD CASE MANAGER. Worked from a list of members who dropped out of the program for their medications, therapy, mail, case management, etc. Once the former client was contacted, an appointment was made to meet and sign consent forms, do a Behavioral Assessment and a LOCUS score. Once completed, the data is entered into our database for others to see and use. I would be a temporary case manager until a permanent one was assigned to the customer. Used own vehicle to meet with our members. Canvassed the Ala Moana, Kakaako and Chinatown areas. Worked with the Joint Outreach Center and the IHS Outreach Caseworkers.



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