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Client Success Manager/ Presales Manager

Location:
Chandigarh, Chandigarh capital, India
Salary:
15 lpa
Posted:
December 03, 2022

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Resume:

Neha Patras adtuas@r.postjobfree.com 750-***-****

Cogent Infotech Corporation March 2022- Till Date

Presales Manager/Client Success Manager

Managing a team of 14 capture personnels from SLED staffing/ SLED IT consulting and Federal Markets.

Responsible for prime- subcontractor teaming solicitations requiring 8(A), WOSB, SDVOSB, SDB, HUB Zone set-asides along with facility and security clearances requirements, GWACS/Contract vehicles.

Acting as Bid Manager and shortlisting opportunities to be pursued by the proposal writing team as per company’s core capabilities.

Supporting proposal team/ legal team/account management from end to end on QnA, addendums, teaming agreements, NDAs, proposal outlines, response submission award status, contract signing and client relationship activities.

Client outreach for targeted federal agencies, scheduling and handling meetings for business augmentation with the US team.

Capture document preparation and Client onboarding management.

Hands on portals like GovWin, SAM.gov, FPDS, e-Buy (GSA MAS)

Infojini Inc · Feb 2020 – March 2022

Presales consultant/ Account Manager - State and Local/ US Maryland, United States

Responsibilities:

RFP Management / Bid Management/ Generation:

Sourcing state and federal RFPs/RFIs/RFQs/IFBs/bids/solicitations on the third-party procurement portals (state and federal bid, Govwin, RFPmart, Bidnet, Betasam, Calepro, etc).

Collects background information of the prospective client through secondary sources for qualifying a lead, supports opportunity creation by running campaigns through mails, webinars, workshops, cold calling etc

Creates repository of information that can be used by sales team for presenting to the customer / client.

Identifies the teams / experts to be reached out to for contributing to the bid.

Reviews progress as per the bid plan and takes corrective actions.

Probes the customer and asks relevant questions to get the necessary clarifications on requirements and conveys the same to the solution teams.

Delivery Transition:

Transition of the deal to successful conversion, explain the agreed scope and deliverables to the delivery team to ensure a seamless customer experience.

Demand Generation:

Coordinates with alliance partners, analysts and internal teams to generate leads and achieve a state of preparedness to respond to RFPs and also to build the Infojini brand.

Contract and Compliance Management:

Works with multiple internal teams and client representatives to create acceptable terms as part of NDA, SOW, MSA, etc.

Customer management:

Account Management and client relationship.

Presales Consultant/ Account Manager-- State and Local/ US StaffingPresales Consultant 22nd Century Technologies Inc. McLean, VA Mar 2019 - Feb 2020

Responsibilities:

RFP Management / Bid Management/ Generation

Delivery Transition

Demand Generation

Contract and Compliance Management

Customer management

RFP Management / Bid Management/ Generation

Delivery Transition

Demand Generation

Contract and Compliance Management

Customer management

Talent Acquisition

ManpowerGroup May 2018 - Jan 2019

Milwaukee, Wisconsin,

Responsibilities:

Requirement gathering to candidate on-boarding.

Client engagement, coordination, and account mining.

Strategized recruitment for maximum coverage and quality sourcing.

Ability to own and drive the recruiting process including excellent Portal Search on Naukri.com, Internal Database as well as LinkedIn Search and advertising techniques.

Point of Contact for Offer back out-retention, Rate negotiations, Employee Retention providing solution-based approach.

Weekly/biweekly POA meetings with Branch Head for process improvement plans to achieve the targets within stipulated TAT.

Requirement gathering to candidate on-boarding.

Client engagement, coordination, and account mining.

Strategized recruitment for maximum coverage and quality sourcing.

Ability to own and drive the recruiting process including excellent Portal Search on Naukri.com, Internal Database as well as LinkedIn Search and advertising techniques.

Point of Contact for Offer back out-retention, Rate negotiations, Employee Retention providing solution-based approach.

Weekly/biweekly POA meetings with Branch Head for process improvement plans to achieve the targets within stipulated TAT.

Manager-BD/Staffing

Mobilyte Inc. Oct 2016 - May 2018 San Jose, CA

Responsibilities:

Bench sales

Responsible for getting new leads (Tier 1, MSPs, Implementation Partners) & maintaining existing clientele to enhance business opportunities.

Account mining, generating new contract, permanent and contract to hire requirements from new and existing vendors through cold calls and concurrent follow ups.

Proposal writing and MSA signing

Bench sales

Responsible for getting new leads (Tier 1, MSPs, Implementation Partners) & maintaining existing clientele to enhance business opportunities.

Account mining, generating new contract, permanent and contract to hire requirements from new and existing vendors through cold calls and concurrent follow ups.

Proposal writing and MSA signing

Manager- Recruitments

intelliWORX Oct 2013 - Sep 2016 Chandigarh Area, India

Responsibilities:

End to End Recruitment for lateral, bulk front and CXO level IT/Non IT profiles for MNCs/corporate houses/startups/Executive search.

Demonstrated success in team management of 5 onsite recruiters and 4 freelancers.

End to End Recruitment for lateral, bulk front and CXO level IT/Non IT profiles for MNCs/corporate houses/startups/Executive search.

Demonstrated success in team management of 5 onsite recruiters and 4 freelancers.

Human Resources Manager Prologic Technologies · Mar 2013 - Sep 2013 ·

Responsibilities:

Generalist activities like employee attendance, leaves management, employee care, daily operation, grievance handling, PMS Management, Recruitments, campus hiring, Exit formalities and F&F settlements.



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