Customer Service Front Desk
Resume:
Taneka Kennedy
Team Leader BK
Thomasville, NC **360
adtu7b@r.postjobfree.com
To build a long-term career as a child care professional with opportunities for career growth and to keep up with the cutting edge of the teaching technologies. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manager
Bojangles' Restaurants, Inc - Thomasville, NC
October 2021 to Present
Manage shifts manage staff serve customers and quality food. Lead Teacher
KinderMission Academy - High Point, NC
April 2019 to Present
• Observe and plan for children birth through 5 years old
• Clean classroom daily
• Create lesson plans weekly
• Follow creative curriculum and teaching strategies gold Manager
Burger King - Thomasville, NC
November 2019 to December 2021
Team Leader train new employees
Work along side the management team
Breakfast Coordinator
Lead Teacher
Thomasville Head Start - Thomasville, NC
September 2010 to March 2019
• Establish and enforce rules for behavior, and procedures for maintaining order.
• Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips.
• Observe and evaluate children's performance, behavior, social development, and physical health. Special Educator
Thomasville Community Center
2007 to 2010
• Administer standardized ability and achievement tests to children with special needs.
• Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).
• Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.
• Develop/Implement individual educational plans (IEPs) designed to promote students' educational, physical, and social development.
Management
Crew Leader
McDonald's Incorporated - High Point, NC
2000 to 2006
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Count money and make bank deposits.
Education
Master's in Business
Strayer University-Virginia
October 2019 to Present
Masters of Science in Special Education
Ashford University - San Diego, CA
April 2014
Bachelors of Art in Kindergarten Education
Catawba College - Salisbury, NC
May 2012
Associates in Early Childhood Education
Davidson County Community College - Thomasville, NC December 2009
Skills
• CPR (10+ years)
• Microsoft Word (10+ years)
• Organizational Skills (10+ years)
• Public Speaking (10+ years)
• Teaching (10+ years)
• retail sales (10+ years)
• Customer Service Skills (10+ years)
• Microsoft Excel (10+ years)
• problem solving (10+ years)
• Team Building (10+ years)
• Driving Experience (10+ years)
• Curriculum Development
• Early Childhood Education
• Special Needs (10+ years)
• Classroom Management
• Special Education
• Autism Experience
• Developmental Disabilities Experience
• Childcare
• Math
• Experience Working With Students
• Toddler Care
• Behavior Management
• Presentation Skills
• Infant Care
• Writing Skills
• Experience with Children
• Management (10+ years)
• Sports Coaching
• Classroom Experience (10+ years)
• Administrative Experience
• Fundraising (5 years)
• Food safety (10+ years)
• Cash handling (10+ years)
• Customer service
• Social Work
• Cleaning Experience (10+ years)
Languages
• English - Expert
Certifications and Licenses
CPR Certification
First Aid Certification
CPR Certification
ServSafe
June 2020 to June 2025
Assessments
Teaching Skills: Elementary Classroom Management — Expert March 2019
Measures a candidate's ability to promote learning in an elementary school environment by maintaining classroom order among students.
Full results: Expert
Reliability — Proficient
March 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Conscientiousness — Expert
March 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Supervisory Skills: Interpersonal Skills — Proficient October 2019
Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes.
Full results: Proficient
Problem Solving — Completed
August 2019
Analyzing relevant information when solving problems. Full results: Completed
Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Middle School Classroom Management — Highly Proficient October 2019
Minimizing classroom disruption and engaging students Full results: Highly Proficient
Verbal Communication — Proficient
October 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer focus & orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Front desk agent (hotel) — Familiar
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am currently in school for a master's in business administration degree. I have worked in several fields not listed as well as I learn fast and is willing to learn new skills.
Contact this candidate