Sales Associate Customer Service

Name: Pratik Sanjay Gaikwad

Mobile: +91-869*******

Email: *********@*****.***

OBJECTIVE

A hard-working and well-organized professional looking for a responsible career position in a marketing field to expand my learnings, knowledge and skills in order to make significant contribution to the organization and facilitate individual growth. SUMMARY

● Sales Executive with 3 years hands-on experience in Primary & Secondary sales generation.

● Salesforce & Client acquisition.

● Sales Target Achievement.

● Strong Communication Skills.

● Business Development.

● Quick Learner & Curious.

● Time management skills & Problem-Solving Ability.

● Can Effectively Work in a Team or Individually.

SKILL SETS

Technical Skills-

y

1. Verbal and written communication

2. MS- Office, MS-Excel

3. MS- PowerPoint

4. Technical Report Writing Skills

ORGANIZATIONAL EXPERIENCE

1. JK Files & Engineering Ltd July 2022 – November 2022 Job Function- Sales & Marketing

Job Title- Area Sales Manager

As part of marketing and sales team of leading supplier of Files & Drills products, my expertise helps in bridging the gap between the channel partners and the company through communication and client handling.

Primary & Secondary sales generation

Meeting & exceeding sales targets for the assigned territories.

Provide information on competitors activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc.)

Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.

Prepare regular reports and participate in regular meetings to review performance.

Analyzing market trends and competitors activities and formulating strategies to respond to these.

2. JSW One Platforms Ltd. March 2022 – July 2022

Job Function- Sales & Marketing

Job Title- Sales Associate- Acquisition

Key Deliverables and Responsibilities:

Monthly target achievement in terms of number of customers acquired and converted (Achieve new customer acquisition (Registration and Onboarding) target)

Build and promote strong and lasting relationships with newly on boarded customers and connect them to appropriate sellers on the platform

Market intelligence inputs for pricing and activation

Enrich and maintain customer profile and update status in CRM

Work hand-in-hand with customer success team for smooth transition of clients for repeat sales with minimal drop outs

Assist customers through their credit application journey 3. Bosch Limited November 2020- March 2022

Job Function- Sales & Marketing

Job Title- Sales Executive

Key Deliverables and Responsibilities:

Market Intelligence

Lead generation- Identifying potential new dealers & sub dealers

Responsible for achieving all network related targets as assigned for the location

Deliver high standards of customer service through regular visits, compliant resolution

Creating buzz for new product

Visiting Channel partners/Sub dealers (Scheduled calls / Cold Calls)

Product Pitching, Presenting, Demonstrating and closing the sale

Attending queries regarding sales through Phone Calls/Emails 4. Peninsula Tech Solution September 2019- March 2020 Job Function- Administrative System

Job Title- Office Manager

Key Deliverables and Responsibilities:

Includes implementing and maintaining procedures.

Handling office administrative systems and Preparing presentations and daily reports. PROJECTS AND CERTIFICATIONS

Project Name- Design & Manufacturing of SPM Automatic Tilt Over Device for Inline Tilting of Hub

● The objective of this project was to design a special purpose machine to rotate the components by an angle of 180 degrees.

● Reducing human efforts and process time ensuring workers safety.

● Ultrasonic Welding

● Certificate of successful completion of course "Fundamentals of Digital Marketing" offered through google digital unlocked.

EXTRA CURRICULAR

● Participated in many Inter School/College Campaigns and college fest.

● Also participated in college competition like Project Mania and Robotic race. EDUCATION

● Post Graduate Diploma in International Business Operation (PGDIBO) from Indira Gandhi National Open University in the year 2021 securing 52.17%.

● BE from Sinhgad Institute of Technology in the Year 2019 securing 59%.

● HSC from State Board of Maharashtra in the year 2014 securing 67.23 %.

● SSC from State Board Maharashtra in the Year 2012 securing 77.20%. PERSONAL VITAE

● Date of Birth : 02/08/1996

● Sex/Marital Status : Male/Un-married

● Nationality : Indian

● Language Known : Beginner in German, English, Hindi, Marathi

● Address : B-1003, Mahalakshmi Building, Shanti Nagar, Vakola pipeline, M u Mumbai-400055

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