RAWLETTA D. RIDGE
*************@*****.***
EDUCATION
NORTH CENTRAL TEXAS COLLEGE, GAINESVILLE, TEXAS 8/1996-5/1997 Studies in Biology and Chemistry
CAREER EXPERIENCE
LEWISVILLE ISD
CHILD NUTRITION
8/2018-CURRENT
● ENSURING QUALITY TEMPS
● APPLY & PERFORM ALL SAFETY/CLEANING PROCEDURES FOR STATE & GOVERNMENT
● CUSTOMER SERVICE
● EFFECTIVE COMMUNICATION SKILLS BETWEEN MANAGEMENT & STAFF MEMBERS
● MONEY HANDLING
AUTOZONE
CSR-PSM 11/2016-12/2018
● CUSTOMER SERVICE ASSISTANCE FOR SPECIFIED PARTS
● PERFORM MANUAL LABOR FOR CUSTOMER ON SELECT ITEMS PURCHASED
● PROVIDE CLERICAL SUPPORT BY RECORDING DATA INTO THE SYSTEM
● APPLY DEPARTMENT POLICIES AND PROCEDURES AND UTILIZE AN UNDERSTANDING OF THE DEPARTMENTS NEEDS AS WELL AS THE CUSTOMERS
● ASSIST WITH PROJECTS WITHIN THE STORE LOCATION IN A TIMELY MANNER AS WELL AS DELEGATING GENERAL LABOR AMONGST THE TEAM WHEN RECEIVING SHIPMENTS
● RESPONSIBLE FOR ALL OTHER DUTIES FOR THE COMPANY APPAREL GROUP, THE COLONY,TX
GENERAL LABOR 6/2016-11/2016
● CYCLE COUNT FOR THE WAREHOUSE
● ENSURING THAT ITEMS ARE IN THE PROPER LOCATION FOR PICKING
● ENTERING ITEM NUMBERS CORRECTLY VIA HANDHELD COMPUTER
● ASSISTING ONCOMERS WITH THE PROPER TRAINING FOR THE WAREHOUSE DUTIES RR DONNELLEY, LEWISVILLE, TX
CSR 11/2015-5/2016
● Perform routine but varied clerical duties on for the print center in accordance with standard procedures.
● Provide clerical support by recording, entering and verifying data from a variety of sources and documents.
● Maintain records, compile standard reports, file, tabulate, and performing routine clerical tasks related to manufacturing.
● Apply knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions.
● Responsible for data entry, reporting, checking or verifying of information, generation of reports and responding to data requests.
● Responsible for maintaining department files.
● May assist with special projects.
● Other duties as assigned
CENTENNIAL MEDICAL CENTER, FRISCO, TX
REGISTRATION 12/2014-4/2015
● Interview patients to obtain all necessary account information
● Ensure charts are completed and accurate
● Verify all insurance and obtain pre-certification/authorization
● Calculate and collect patient liable amounts
● Ensure that all necessary signatures are obtained for treatments
● Process patient charts according to paperwork flow needs and established productivity standards
● Interview incoming patients or other responsible individuals to obtain identifying and biographical information with insurance and financial information SONOMA HOUSE ASSISTED LIVING, CARROLLTON, TX
HOUSE MANAGER 2/2014- 8/2014
● Performed approved therapeutic /diagnostic procedures based upon patients' clinical status
● Provided state recommended dietary meal planning
● Organized daily activities and devotion for residents
● Used clinical problem solving techniques
● Trained staff on Alzheimer-Dementia patient care and safety ResCare Inc, Denton, TX
Home Manager 4/2011-12/2012
Direct Care Staff 6/2006-4/2011
● Coordinated directly with Dept. of Aging and Disability Services in surveying resident’s housing to personal goal setting
● Trained and motivated staff associates
● Implemented quality assurance and control program practices insuring HIPPA compliance and OSHA safety regulations
● Increased resident care and satisfaction within a 2 month period
● Managed staff’s yearly evaluations and trainings to overseeing new hires, trust fund distribution and residents daily/weekly/monthly activities planning Denton County MHMR, Denton, TX
Direct Care 9/2008-9/2009
Transporter 9/2008-9/2009
● Trained residents on everyday living skills and assisted with paying bills, shopping, social skills within the community
● Assisted clients in understanding social and environmental changes and redirecting skills
● Medication management assistance
● Managed daily client behavioral reports