TREYSON GATES-SMITH

adttwu@r.postjobfree.com 346-***-**** Pflugerville, TX 78660

Summary Self-motivated digital media strategist offering 2 to 3 years of experience in basic digital media marketing. Passionate about combining strategy and creativity, driving new opportunities and building professional relationships.

Skills Communication Skills

Instructional Training

Adaptability

Eager to Learn

Audience Analysis

Market Research

Digital Media

Analytics and Reporting

Social Media Copywriting

KPIs Identification

Effective Organization

Problem-Solving

Social Media Marketing,

Managing, Advertisement

Easy Going, Charismatic,

Brand Promotion

Experience Social Media Strategist 12/2018 - 02/2022 Private Client Austin, TX

Closely worked with director of marketing to increase client following from 10k to 350k over following 2-3 years

Tracked social media metrics to determine audience growth rate, volume and reach. Maintained brand innovation while accumulating higher engagement rates and beneficial connections

Engaged with and responded to online audience through relevant comments. Contributed ideas during strategic and conceptual brainstorming sessions. Supervised social media/digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.

Prepared monthly calendar to manage online content across multiple platforms. Apparel Sales Associate 10/2019 - 12/2019

Target Austin, TX

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Demonstrated excellent communication skills in resolving product and consumer complaints. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Answered inbound calls, chats and emails to facilitate customer service. Mentored new employees on procedures and policies to maximize team performance. Electronics Test Operator 10/2018 - 05/2019

Integra Wichita, KS

Communicated project status and delivered frequent status updates to customers. Recorded inspection and test data and adjusted weights, temperatures, grades, moisture content and quantities inspected or graded.

Utilized diagnostic techniques and test equipment to assess electromechanical circuits, T

G

equipment, processes and systems.

Adhered to safe engineering practices and procedures to minimize risk. Used precision instruments to test performance and verify dimensions or quantities. Perform quality assurance prior to delivery of final work to clients. Brand Representative 12/2016 - 08/2018

Abercrombie & Fitch Overland Park, KS

Display Maintenance, Zoning, Customer Service, Go Backs, and more. Organized and carried out promotional events, set up and tore down event sites and interacted with customers.

Promoted positive company image through superior customer service experiences. Recommended, selected and helped locate merchandise based on guest needs and desires. Increased client profits by establishing strong brand representation through face-to-face marketing.

Maintained inventory integrity and accuracy to protect company assets. Education and

Training

High School Diploma 01/2018

Shawnee Mission West Overland Park, KS

Involved in speech and debate, choir,musicals and theatre.

[2014-2018] - Honor Roll

[Best Male Voice of the Year] Recipient

[3.5] GPA

Vocal Performace

Wichita State University Wichita, KS

Languages Verbal and Written

Certifications GAIQ Certified - 2022

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