Service Representative Customer
Resume:
NGOASONG
FONGE
*** **** ***** *****, *******,***13
***********@*****.***
LinkedIn Profile
Zillizilli82
OBJECTIVE
● Costumer service Representative
● Receive and process customer orders while ensuring adhering to company policy and guidelines.
● Manage customer concerns and requests.
● Arranged delivery and shipments, while maintaining customer order files and export control documentation.
● Answer inbound calls and greet customers with positive energy.
● Build trust and confidence with our customers that we are there to help serve their needs and reach their financial goals.
● Own your personal development to achieve job proficiency, meet performance goals and independently keep your own technical know-how up to date.
● A support champion, participate in internal projects partnering with internal teams, i.e. enablement/engineering etc.
EDUCATION
Degree Title High School Diploma
(Kenova Hills High School)
Degree Title UNIVERSITY DEGREE
INCOMPLETE
EXPERIENCE
Job Title Viant Medicals GRAND RAPIDS
DATES FROM FEB>2018-2021
COSTUMER SERVICE REPRESENTATIVE
SKILLS
MICROSOFT OFFICE
COMMUNICATION SKILLS
RECORD MANAGEMENT
CUSTOMER AND PERSONAL SERVICE
SPEAKS ENGLISH AND FRENCH
MARKETING SKILLS
PRODUCTION AND PROCESSING
EXECUTIVE SUPPORT
ACTIVITIES
3 years 2 months of experience as customer Service Representative.
Expert in microsoft office, customer relationship management (crm), customer acquisition.
Working knowledge of English, French.
Support customers by delivering personalized experiences.
Experienced customer service representative for Grand Rapids from 2018-2021.
Perform sales floor work such as greeting or assisting customers,selling and influencing skills.
Conduct troubleshooting resources for our customers
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