Customer Service Support
Resume:
SHELLEY REID
CONTACT
*******@*******.***
Farmington Hills, MI 48336
PROFILE
On the hunt for a position which will allow me to expand my previous customer service and graphic design knowledge by leveraging my previous experience as a stay- at-home mom who was used to juggling multiple tasks and managing ongoing crisis. Looking to expand previous computer skills and take on new and challenging roles in customer support and assistance. Works well under pressure and is up to the challenge of learning new skills and industries. Previous experience includes customer service roles, printing and publishing experience and support in all aspects of the print industry.
SKILLS
HIGHLY ORGANIZED
FLEXIBLE
TECH SAVY
CONSTANT LEARNER
EXPERIENCE
Archway Marketing, Romulus MI
Electronic Publishing
02/1999 – 11/2003
+ Review and outlay marketing materials for printing.
+ Input and output text utilizing Microsoft programs and various publishing programs.
+ Verify printing requirements and work with vendors and clients on an ongoing basis.
+ Manage staff and printing processes including managing digital processes and procedures.
+ Demonstrated effective communication skills while interacting with customers and outside vendors.
Contemporary Awards, Farmington Hills MI
Receptionist
10/1998 – 01/2000
+ Aided customers with purchase orders by analyzing the customers individual needs.
+ General clerical needs such as answering phones, sorting mail and purchasing supplies and store inventory.
+Oversee management of store for day-to-day activities including managing production of output and orders.
EDUCATION
Schoolcraft Community College
Livonia, MI
1991-1994
Associates Degree in Electronic Publishing
Winston Churchill High School
Livonia, MI
1989-1991
Focus on Graphic Design
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