Sales Associate Customer Service

Justis Birmingham

Sacramento, California 279-***-**** ************@*****.***

EDUCATION

CourseCareers

Tech Sales

Sales Development intensive online course. The curriculum involved studying the following concepts and skills:

● Sales: Basics. Processes. Skills. Terminology. Cycles and Cadences

● Execution of successful Outreach and discovery

● Ideal Customer Profiles and Buyer Personas

● In-Depth training in BANT and SPIN selling

● Basic training in utilization of sales tools including: CRMs (Salesforce, Hubspot). Engagement

(Salesloft). Sales Data (LinkedIn Navigator, Zoominfo) and other platforms Course materials also included reading and studying “How to Win Friends and Influence People”,

“Fanatical Prospecting”, and “SPIN Selling”.

TECHNICAL SKILLS

● MS Office

● Client Management

● Adaptability

● Leadership

● Detail Oriented

● Time Management

WORK EXPERIENCE

Self Employed

Sacramento, California

Esthetician

October 2018 - November 2022

● Built my business from scratch, through the identification of prospects, and maintaining solid client relationships.

● Established and enforced organizational structures, as a result, maintained consistent quality services.

● Proficiently marketing business through social media by running ads, creating content, and creating offers aligned for my target clientele.

● Booking and talking with about 200 clients on my own. Forever 21

Roseville, California

Sales Associate

November 2017 - January 2019

● Achieved sales target by 100% through exceptional customer service, and eventually named “Top Sales Associate”.

● Re-organize the store inventory, making the system 30% more efficient than before.

● Trained 8 sales associates in building productive trust relationships with customers.

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