SHARMIN CHOUDHURY

QA Engineer

Queens, NY *****

Phone: 347-***-****

Email: adttt5@r.postjobfree.com

Objective

Experienced Customer Service professional with strong leadership and relationship-building skills. Adept at maintaining detailed records and calming down upset customers. Accomplished at working quickly and efficiently with professionalism and accuracy.

Experience

Education

Work Authorization

Domine Knowledge

Skills

July 2020 – to Present.

QA Automation Engineer

Prudential, Roseland, NJ

November 2018 – to June 2020

QA Tester

MetLife, (Wilmington, DE)

August 2017 – to October 2018

QA Analyst

Bessemer Trust, Woodbridge Township, NJ

Bachelor of Science from the National University

GC-EAD

Financial, Health Care, E-Commerce

Data analysis

Communication

Problem-solving

Manual testing

Extremely organized

Self-motivated

PROFESSIONAL SNAPSHOT

Planned & strategized test schedules by project scope and delivery deadlines

Identified, analyzed & reported application defects and rendered assistance with resolution via JIRA

Interacted with customers & internal stakeholders to ensure a complete & thorough understanding of all requirements.

Defined, implemented and maintained test plans, test specifications, and test suites

Implemented and executed test strategies to improve the overall quality and boost test code coverage

Directed Performance and Load Testing, and administered System performance & health monitoring

Appointed in charge of testing web services in SOAP/REST with JSON/XML data to enhance customer-facing apps/APIs.

Developed & executed test cases to boost automated test coverage for existing functionality

Deployed both functional and automation testing to successfully integrate the backend with Restful APIs

Enhance and maintain the test automation framework that is built using widely used, open-source frameworks such as Selenium, Cucumber, and Gherkin

Integrate new libraries and frameworks as the mobile test automation landscape matures

Work with the software development and manual test team to build, maintain, and monitor the existing suite of automated tests

Understand the business domain and customers we support to ensure that the test suite catches defects before they reach the customer

Independently developed Test Plans, Test Cases and Test Specification documents

Assesses and evaluated the coverage of all aspects of requirements in the test design

Defined functional test cases based on technical design/functional design for verifying the accuracy of developed features

Documented testing results & performed root cause analysis to initiate corrective action for meeting quality objectives.

Led manual, compatibility, performance and security testing for web applications

Deployed expertise in test planning, test design, test strategy & execution in addition to Agile/Scrum methodologies

Conducted Test Planning, strategized system testing & methodologies and developed system integration test cases.

Formulated scalable automated test frameworks and test suites across technologies for the entire product portfolio

Helped to conduct design/code inspections & performed manual testing encompassing all functionalities.

Stakeholder Management & Webpage Development

Collaborated with developers and QA leads to enhance testing performance, automation, and tools

Automated and resolved defects for developing an end-to-end testing solution

Devised processes for high-quality releases with clearly defined test phase entrance and exit criteria

Scripted detailed test scenarios via advanced test automation frameworks like Cucumber/BDD frameworks, etc.

PROFESSIONAL EXPERIENCE

Project Name: E life Portal

Client: Prudential, Roseland, NJ

Testing Approach: Automation (Hybrid Framework)

Role: QA Automation Engineer

Duration: From July 2020 – to the Present.

DESCRIPTIONS:

Prudential Financial, Inc. is an American Fortune Global 500 and Fortune 500 company whose subsidiaries provide insurance, investment management, and other financial products and services to both retail and institutional customers throughout the United States and in over 40 other countries.

Application: E-life – Web-based E-commerce application to collect all information regarding client’s registration, payment, coverage, upgrade options and customer support

Responsibilities:

The project is in an agile environment, I attended daily standup meetings, provided daily status on manual and automation test results. Attended sprint plan meetings to review the user stories and story points.

Scheduled Meetings for New Demands or New requirements received and coordinate between business analysts and developers

Responsible for designing the Architecture for Confidential files driven Test Automation Framework with Selenium.

Responsible for creating automation testing and coding standards.

Responsible for creating the JSON files for test scenarios.

Responsible for planning regression test stories in every Sprint.

Automated back-end data validation through selenium

Implemented BDD through Cucumber.

Created the Feature Files for Cucumber Automation.

Created Test Automation Framework with Cucumber and Selenium Web Driver.

Prepared XML and Excel files for collection of data and Element Locators using object repository,

used this in test suite with the help of APACHE POI library files.

Implement Selenium Grid to execute test scenarios on multiple browsers.

Build tests through the maven POM file

Test execution and reporting through Jenkins.

Configured Cucumber Report Plugin and Performance Plugin to Jenkins to generate HTML test reports.

Monitor test execution status through log4j.

Maintain Code versions through GIT.

Bug Reporting and Tracking through JIRA.

Presented Automation Test result analysis during daily agile stand-up meetings.

Responsible for transferring knowledge about the reuse of test frameworks to developers and manual testers.

Environment: WINDOWS 10, Java, Selenium Web Driver, Cucumber BDD, Gherkin, Maven, Jenkins, Test NG, Eclipse, GIT, HP quality center, Postman, Jira.

Project Names: (Dental HMO/Managed Care Plans)

Client: MetLife, (New York, NY)

Role: QA Tester

Duration: From November 2018 – to June 2020

DESCRIPTIONS:

MetLife US, Inc. is an American operating entity, which offers various products and services like life Insurance (home, care, and life), Dental, Disability, Annuities, Auto and Home. It ranked number one list of the World's Most Admired Companies in the Insurance: Life and Health category in the United States, Japan, Latin America, Asia’s Pacific region, Europe, and the Middle East.

Responsibilities:

Developed the Automation Test Scripts in Selenium Web-Driver using Java based on the design pattern Page Object Model for reusability.

Prepared Test Cases using Data Driven, Hybrid, and Modular in Web-Driver.

Prepared XML and Excel files for collection of data and Element Locators using object repository, used this in test suite with the help of APACHE POI library files.

Used Git-Hub, source code management tool for code re-usage, high portability extending the scope of Automation Testing.

The project is in an agile environment, I attended daily standup meetings, provided daily status on manual and automation test results. Attended sprint plan meetings to review the user stories and story points.

Responsible for developing and executing manual test plans and test cases for Web Services SOAP and REST API testing.

Performed Web-Services automation testing using SOAPUI pro.

Validated Web-Services SOAP request and response XML and Restful Service Calls using SOAPUI tool.

Validated WSDL Files, XML Schema, and Web-Services End Points for each environment.

Worked with programmers to test the daily builds and reported bugs.

Collaborated with development on test automation efforts to ensure that development supports the testing solutions.

Performed functional, compatibility testing on different browsers like IE, Firefox & Chrome.

Performed automation testing using Maven, GIT Hub and Jenkins.

Worked with Developers and Quality Assurance associates to identify and implement test suites/test cases for diverse projects.

Developed SQL queries and joins for validating data in Data Base and used Excel and XML files for

Prepared and executed Test Cases as per System Requirements and User Stories.

Participated in identifying the Test scenarios and designing the Test cases.

Performed various black box testing Methodologies like functional testing and Regression Testing.

Defect Tracking and Reporting, logged defects using the JIRA tool and reported them to the developer.

Scheduled Meetings for New Demands or New requirements received and coordinate between business analysts and developers

Environment: WINDOWS 10, Java, Selenium Web Driver, Cucumber BDD, Gherkin, Maven, Jenkins, Test NG, Eclipse, GIT, HP quality center, Postman, Jira.

Project Names: (Investment Banking)

Client: Bessemer Trust, Woodbridge Township, NJ

Role: QA Analyst

Duration: From August 2017 – to October 2018

DESCRIPTIONS:

Bessemer’s investment portfolios are available only to our clients and employees. Our portfolio managers are compensated in part based on long-term, risk-adjusted performance, so they’re free to take positions that may run counter to conventional thinking. And they have the opportunity to invest right alongside you, helping ensure they select for you only those investments in which they have the strongest conviction.

Responsibilities:

Developing and maintaining overall test methodology and strategy, Documenting Test plans, Test cases and editing, executing Tests cases and Test scripts Using Manual, Analyzed User Requirements and Technical Specifications.

Created Test plan & Script, Defect Management Templates; Created Initial test plan and developed test cases and test scripts manually.

Used Quality Center to store all testing results, metrics, created Test Cases, and Reporting.

Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned modules/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents.

Developed a Defects Tracking Log for the SharePoint Site to track defects while testing.

Involved in UAT testing, SIT Testing, Regression Testing and Functional testing.

Daily update and managed offshore team

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