Computer Technician Repair

***** ***** ***

**** ****** ***** ***** **

Houston, TX, 77084

Phone 281-***-****

Fax 281-***-****

E-mail *******@*****.***

David Ogunkoya

Career Summary

Diverse experience installing and servicing in computer, communications and

printing fields.

Reliable, hardworking, and dedicated team player who works well

under pressure and with minimum supervision.

Customer oriented problem solver with an ability to adapt to new situations.

Technical expertise in troubleshooting, installation and repair of midrange systems.

Professional Experience

2021-Present Assurant Inc. Houston, TX

Field Repair Engineer

Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repairing the device.

Resolve customer issues relating to equipment problems by repairing phones, tablet and other customer electronics.

Manage repair inventory involving new parts, recording inventory volumes and tracking parts.

Complete regular technical and non-technical coursework in curriculum path within the required timeframes, including device certifications and required skills certifications.

2018–2021 CSAT Solutions. Houston, TX

Computer Repair Technician

Reviews customers complain to determine details of equipment problems.

Disassembles machines to examine parts, for wear or defect using hand or power tools and measuring devices.

Conducts diagnostics of problems according to customer complains.

Reassembles machine after making repairs or replacing parts.

Cleans, or adjusts mechanical parts to maintain machines operating efficiency and prevent breakdown or repeat return.

2001-2018 Fry Electronics Houston, TX

Computer Technician Supervisor

Manage all computer repairs and upgrades to home users as well as troubleshoot desktops, laptops and Apple.

Responsible for condition of repair status. Assemble and install high performance custom PCs and workstations for home users and businesses.

Manage shipping and receiving of all repairs.

Education

1989-1994 Academy of Economics Wroclaw, Poland.

PhD in macroeconomics.

1984-1989 Academy of Economics

M.SC in planning and financing the national economy.

Diploma in computer programming C, C++.

A+ Certified Technician.

Apple Certified Technician.

WISE Certified Technician.

Language

Fluent in verbal and written English, Polish, German and Yoruba.

Technical Skills

Proficient in Microsoft Office, including Word, Excel, Access and PowerPoint.

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