Wendy L. Whitted

Plano, TX ***** Cell Phone: 214-***-****

adttnj@r.postjobfree.com

Senior Claim Adjuster/Insurance Claims Management

Accomplished Senior Claim Adjuster with over 20 years of progressively more complex insurance management experience. Proficient at working within in-person, hybrid and remote work environments. Specialized knowledge in nationwide insurance policies as well as skills in the resolution of claims and litigation.

EXPERIENCE

03/17 to 11/22

QBE Insurance Company, Plano, TX

Senior Claim Adjuster, CGL BI & PD

● Responsible for confirming coverages,

establishing financial reserves, investigation,

evaluation and settling of bodily injury and

property damage for commercial claims

within a hybrid working environment

● Resolved subrogation and tendering claims

to at-fault party/carrier

● Trained newly hired and junior team

members to efficiently handle and process

complex claims and to utilize company

software.

● Proficiently executed reporting as well as

insured file reviews

09/16– 03/17

Deep South Insurance Company, Irving, TX

Senior Claim Adjuster

● Investigated and settled Run-Off, pending

and new claims

● Excelled at commercial trucking accounts

12/08 - 09/16

Gallagher Bassett Services, Plano, TX

Senior Claim Representative

● Resolved all aspects of general liability claims including investigation, coverage analysis,

evaluation of damages and negotiation of

complex and litigated claims within a hybrid

working environment

● Executed premises liability, product liability

claims,issues of contractual liability, innkeeper

claims, property damage claims, large loss auto

vehicle claim resolution, and catastrophic injury

claims while following nationwide regulations

● Insured effective resolution of claims by

conducting internal reporting and file reviews

with corporate clients

9/05 – 6/08 Broadspire/Crawford Cos., Dallas, TX

Claims Adjuster IV

12/02 - 09/05 Sedgwick CMS, Dallas, TX

Claims Adjuster III

LICENSES

AND EDUCATION

All Lines Claims Adjuster Course

Texas Multi-line Adjuster Property & Casualty License and 25 additional State Licenses.

08/2004 – 06/2005

Masters Science

courses, Alternate

Dispute Resolution

Studies

Certificate

Bachelor's Degree

Southern Methodist

University

California State

Polytechnic University

Dallas, TX

Pomona, CA

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