Julieanne LaPlante

Saint Petersburg, FL *****

adttmr@r.postjobfree.com

+1-727-***-****

Eager hard worker with 10 years of Customer Service. I have experience with the public and am always eager to learn, as well as make people happy. I am very detail oriented and thrive on staying busy, being clean and organized.

Work Experience

Server

Brinker International Corp. / Chili's Grill & Bar Restaurant - Saint Petersburg, FL May 2022 to November 2022

Chili's was a very fast paced environment, in a great location. Always ensuring our guests were taken care of and had a pleasant experience. Gained the ability to work under a stressful environment while be able to handle 10-12 tables in 1 hour.

Education Advisor

Digital Media Solutions - Clearwater, FL

June 2020 to March 2022

Duties included making outbound calls, as well as answering inbound calls to offer information on Higher Education for prospective students. Collecting contact information and multitasking with Team Mates and Supervisors through instant messaging. This was a remote position, making sure of quality calls and accurate information was a must.

Server

Sonny's BBQ - Pinellas Park, FL

August 2018 to March 2020

Providing great customer service for the people of Pinellas Park. Carrying heavy trays both food and drinks, being timely with putting orders in correctly while making customers feel welcome. I have food safety knowledge and pride myself on having a very clean work place. I am a team player, and always have to stay busy.

Front Desk Agent

Marriott International - Clearwater, FL

January 2014 to June 2014

Handled credit card information for guests stays. Being responsible for a bank with cash purchases from Lobby Store. Checked in and out customers while being knowledgeable about what rooms are and are not available. Handled inbound calls and was well informed with directions for out of town visitors in the area. Customer service was a must, making guests feel comfortable and handling situations in a calm and understanding manner.

Front Desk Agent

Grand Plaza Hotel - Saint Pete Beach, FL

January 2013 to October 2013

Dealt with a mostly booked hotel at all times, assisted with weddings and informed guests with directions for fun activities in the area. Creating reservations for future guests, therefore responsible for a money bank during shifts. Checked in and out customers while being knowledgeable about what rooms are and are not available while making guests feel at home so they can enjoy their stay. Front Desk Receptionist

AGR Group LLC - Clearwater, FL

February 2012 to January 2013

Having a friendly smile for people who enter the business. Providing managers with messages and transferring phone calls. Other duties include some PowerPoint and Word for company spread sheets. Organized client information for a combination of Agents in Alphabetical order according to Dates. Handled upset customers in a calm way, solving problems to provide courteous service. Education

Enrolled in Health Science

St. Petersburg College - Saint Petersburg, FL

May 2022 to Present

Skills

• Anatomy Knowledge

• Medical Terminology

• Food Safety