Paula Pepe

Store Manager

Warwick, RI *****

adttmk@r.postjobfree.com

401-***-****

Authorized to work in the US for any employer

Work Experience

Store Manager

Dunkin

March 2013 to October 2022

Responsible for providing strong, positive leadership to my team. Deliver great and friendly guest experiences, operational excellence and building profitable top line sales. Responsible for the for the overall operation of the restaurant according to the Dunkin Brand standards, franchisee standards and compliance with all applicable laws.

• Managed all aspects of running store

• Met or exceeded financial goals increasing sales, inventory, cost of goods

• Hired and trained 45 employees

• Handled all team members' scheduling

• Motivated entire team

• Assigned team members promotions

• Handled product placement, display, and visual merchandising standards

• Performed daily drawer counts

• Hired and trained numerous employees

• Managed staff activities

• Managed store and daily cash deposits

• Managed nightly financial totals

• Thrived in a highly challenging customer service environment

• Managed the scheduling, recruiting, hiring and training of new store employees

• Supervised employees to maintain goals to meet corporate objectives

• Responsible for staff scheduling

• Trained and mentored all staff

• Tracked sales performance

Education

Associate's in Accounting

UNR - Reno, NV

September 1985 to June 1987

Skills

• Store Management Experience (9 years)

• Accounting (10+ years)

• Merchandising (9 years)

• Financial Report Writing (9 years)

• Recruiting (10+ years)

• Cash Handling (10+ years)

Certifications and Licenses

Certified Food Safety Manager

December 2022

Food safety and sanitization