Ronda Daniels

Customer Service

Belleville, IL **221

adttlo@r.postjobfree.com

+1-618-***-****

To obtain a position in Customer service within an organization allowing growth potential and the opportunity to continually refine my skills and abilities Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Package Handler

FedEx Ground - Sauget, IL

April 2019 to Present

Lifting and loading trucks and preparing packages for deliveries. Customer Service

Macy's - Fairview Heights, IL

March 2018 to Present

Retail customer service.

Nutrition Consultant

Crossmark - Belleville, IL

September 2013 to August 2014

Responsibilities

Promote the sale of pet food.

Accomplishments

I provided excellent customer service.

Skills Used

I demonstrated sales and customer service skills.

At home customer service representative

Violet Office Job, LLC

November 2011 to March 2013

Duties: Self-employed and Independent contractor providing customer service for different companies through Arise virtual.

Customer Service Representative

Spherion

October 2010 to March 2011

Duties: Handle inbound calls, Provide customer service. Parking Attendant

Allied Barton Security Service - St. Louis, MO

December 2007 to October 2010

Duties: Provide parking services and customer service to contract clients. Saint Louis, MO

Customer Service

Convergys

September 2006 to April 2007

Duties: Post payments, Assist customers with product information and trouble shooting Hazelwood, MO

Education

Diploma in Medical Billing and Coding Specialist

Sanford Brown College - Collinsville, IL

2004 to 2005

GED in Education

Belleville Education Office - Belleville, IL

1991 to 1992

Skills

• Call Center

• Customer Service

• CSR

• Customer Care

• Customer Support

• Medical Coding

• CPT Coding

• Medical Billing

• ICD-10

• ICD-9

• Medical Records

• EMR Systems

• Insurance Verification

• Communication skills

• Computer literacy

• Computer skills

• Windows

• Conflict management

• Typing

• Microsoft Office

• Salesforce

Certifications and Licenses

Food Handler Certification

First Aid Certification

Additional Information

I will pay for relocation cost if offered position.

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