Ronda Daniels
Customer Service
Belleville, IL **221
*********@*****.***
To obtain a position in Customer service within an organization allowing growth potential and the opportunity to continually refine my skills and abilities Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Package Handler
FedEx Ground - Sauget, IL
April 2019 to Present
Lifting and loading trucks and preparing packages for deliveries. Customer Service
Macy's - Fairview Heights, IL
March 2018 to Present
Retail customer service.
Nutrition Consultant
Crossmark - Belleville, IL
September 2013 to August 2014
Responsibilities
Promote the sale of pet food.
Accomplishments
I provided excellent customer service.
Skills Used
I demonstrated sales and customer service skills.
At home customer service representative
Violet Office Job, LLC
November 2011 to March 2013
Duties: Self-employed and Independent contractor providing customer service for different companies through Arise virtual.
Customer Service Representative
Spherion
October 2010 to March 2011
Duties: Handle inbound calls, Provide customer service. Parking Attendant
Allied Barton Security Service - St. Louis, MO
December 2007 to October 2010
Duties: Provide parking services and customer service to contract clients. Saint Louis, MO
Customer Service
Convergys
September 2006 to April 2007
Duties: Post payments, Assist customers with product information and trouble shooting Hazelwood, MO
Education
Diploma in Medical Billing and Coding Specialist
Sanford Brown College - Collinsville, IL
2004 to 2005
GED in Education
Belleville Education Office - Belleville, IL
1991 to 1992
Skills
• Call Center
• Customer Service
• CSR
• Customer Care
• Customer Support
• Medical Coding
• CPT Coding
• Medical Billing
• ICD-10
• ICD-9
• Medical Records
• EMR Systems
• Insurance Verification
• Communication skills
• Computer literacy
• Computer skills
• Windows
• Conflict management
• Typing
• Microsoft Office
• Salesforce
Certifications and Licenses
Food Handler Certification
First Aid Certification
Additional Information
I will pay for relocation cost if offered position.