EDUCATION
Ontario College Certificate, Human Services Foundations
Algonquin College, Ottawa, Ontario
Sept 2021 - June 2022
Graduate Certificate, Human Resource Management
Algoma University, Sault Ste. Marie, Ontario
Sept 2020 -Aug 2021
Bachelor of Sciences
Guru Nanak College for Girls, India
July 2015 -May 2018
RELEVANT WORK AND VOLUNTEER EXPERIENCE
FC Associate I (Ottawa, Ontario)
YOW3 - Amazon Fulfillment Center
Addressing problems in shipments such as shipments that missing an item, assisting at slam shipments.
Helping AFE condition 15 Problem Solve units, packaging
Assisting fellow workers who are having issues with AFE problem solving such as collection, check-ins, putbacks, etcetera.
Ability to work in a team while check-in spoos and damaged items.
September 11 2022- Present
Salesfloor Associate (Ottawa, Ontario)
Walmart Canada Corp.
Created a customer-centred environment while focusing on individual needs and preferences, exceeding customer experience targets by 10%
Examined inventory from time to time and restocked shelves ensuring continued availability to customers, thereby increasing sales by 5%
Collaborated with team members on designing protocols and standards to ensure cleanliness in the store, enhancing safety score by 30%
June 2021- Present
Tutor (Ferozepur, India)
IELTS Institute
Taught basic and advanced English to 300 students over 5 courses, increasing efficiency and intake by 30% per course
Drafted practice course materials and planned lessons, leading to an increase in average score by 20%
Developed and participated in seminars on language improvement skills, collaborating on methodologies to improve interest in training
Customized teaching plans based on individual student needs, managing performance and expectations through a consistent approach to improvement
June 2017 – January 2021
INTERESTS & HOBBIES
Reading
Exploring new cultures by travelling