Customer Service Front Desk

Naema Abdile

Minneapolis MN

612-***-****

*************@*****.***

Employment History:

Kaleidoscope - Front Desk Receptionist Dec 2017 - Oct 2018

Responsibilities included greeting customers, maintain calendar for appointments, answer incoming calls, Sort mail, make copies etc

Amazon - Customer service rep Nov 2018 - April 2020

Essential duties involved answering customer concerns regarding items purchased, handling billing discrepancies, assisting customers in tracking their orders, tracking missing items etc.

Target Tech - Marketsource Feb 2016 - Nov 2017

Duties included activating new phones, putting protection plans on apple products, assisting customers with company related questions or concerns.

Customer service - Home Depot March 2021 - Oct 2021

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns

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