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Service Representative Customer

Location:
Uniontown, OH
Posted:
December 02, 2022

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Resume:

CHRISTOPHER KNOPP

Uniontown, OH *****

adttek@r.postjobfree.com

330-***-****

Authorized to work in the US for any employer

Route Service Representative

Mosquito Authority - Hartville, OH

July 2018 to Present

• Provide excellent service through proper treatment techniques.

• Up-selling services to assist with additional insect control issues.

• Communicate with the customer everything related to their application and future treatments.

• Properly apply chemicals following all state and federal regulations.

• Safely drive to and from the customer locations following all state and federal laws.

• Follow the assigned route and time line provided by management.

• Communicate with the office staff any feedback pertinent to the operations.

• Keep all working areas neat and clean at all times.

• Access database and mapping systems through mobile computing devices.

• Respond to customer service requests.

• Prepare daily field service reports and keep accurate records of pesticide applications and other field activities. Teacher

AKRON PUBLIC SCHOOL DISTRICT - Akron, OH

October 2008 to Present

Title 1 - Mathematics

• Facilitate small group lessons related to mathematics.

• Re-teach, review and reinforce lessons.

• Collaborate and coordinate with classroom teachers.

• Work closely with 6th, 7th and 8th grade students and parents to achieve academic success.

• Provide feedback and additional assistance to students and work closely with parents to set realistic academic goals for the students.

• Develop and implement innovative programs to encourage learning through positive interactions and provide additional support for students as needed.

• Created interactive learning environment by using smartboard and mathematical software.

• Analyze data to determine key areas where students are struggling and identify new processes to teach the necessary information.

Production/Service Manager

QUALITY SERVICES GROUP - Hudson, OH

March 1998 to October 2008

WORK EXPERIENCE

• Increased customer satisfaction rating each year as manager

• Assisted in creating a 25% increase in sales.

• Designed and implemented a 20% increase in home delivery service.

• Assisted in creating an employee handbook and new employee orientation program

• Responsible for providing leadership and management to multiple locations.

• Ability to maintain deadlines while multi-tasking and adapting to situations.

• Displayed excellent communication with customers, co-workers, vendors, and management. Master in Art of Teaching

Marygrove College - Detroit, MI

December 2010

Bachelor of Science in Middle Level Education

University of Akron - Akron, OH

March 2001 to December 2007

Microsoft Office (10+ years)

Pearson Software (5 years)

Teaching Certificate

June 2017 to June 2022

EDUCATION

SKILLS

CERTIFICATIONS AND LICENSES



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