Data Entry Customer Service
Resume:
Evelyn Flemming
*****************@*****.***
SKILLS
Attention to detail
Data entry
Customer resolution
Manage multiple tasks
Problem-solving
Attentiveness
Time management
Organizational skills
Active listener
EXPERIENCE
06/2008 – 08/2021 Customer Service Associate Employers Insurance Las Vegas, NV
Answer and made outbound calls using proper etiquette in a fast past and timed environment.
Utilized general office equipment as required. Managed a daily queue keeping within the expected timeframes.
Processed transportation and interpretation request in online program cased baseline.
Calculated and processed mileage reimbursement checks accurately and timely.
08/1998 – 11/2007 Customer Service Collections Rep ADT Las Vegas, NV
Specialized in collections of high-profile accounts.
Making inbound and outbound telephone calls in a timed environment.
Interface with field contact successfully via telephone conference calls to achieve goals.
Responsible for purchase orders and company credit cards.
EDUCATION
General Diploma Richard Lee High School New Haven, CT.
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