Ivan Johnson
INDEPENDENT ADJUSTER
Carrollton, TX 75006
adtt0t@r.postjobfree.com
Objective
Hard working individual seeking to obtain an adjuster’s position such as claims examiner or file reviewer where I can leverage my customer service skills, positive attitude, and great work ethic to develop career proficiencies. EXPERIENCE
April 2020 - current
Independent Adjuster — Adjuster
desk adjusters 8 hours a day handling claims from beginning to end. Sketched claims in Xactimate and Symbility
field adjuster on 50 assignments to learn outside adjusting from the field. Reviewed policies to determine policy language and how it applies to claims.
Worked over 150 claims C.A.T. and daily.
Soul Water, Grand Prairie, TX — Customer Care Advocate January 2019 - January 2020
Provided excellent inbound customer service
Addressed and resolved any billing inquiries
Assisted customer in scheduling appointments
Provided first call resolution as well as created and resolved follow ups SKILLS
Customer Service
Customer care
Data entry
Receiving
Safety
Scheduling
Shipping
Technical support
Phone
Xactimate
LANGUAGES
English
EDUCATION
Sam Houston High School, Arlington, TX— High School Diploma August 2017 - MONTH 2021
The Adjuster School, remote —All line Property and Casualty Adjuster
August 2022 - August 2022