Scrum Master Executive Assistant

Amy M. Scanlan 708-***-****; *************@*****.***; www.linkedin.com/in/amymscanlan

SUMMARY

Versatile PMP certified PROJECT MANAGER adept at leading multiple projects through all process groups from Initiating to Closing. Creative problem solving along with strong communication skills cement the usage of up-to-date project management processes (Waterfall, Agile with Lean Six Sigma and Scrum). Dedicated to motivate and foster a team environment by providing training, creating team building activities, recognizing and rewarding top performance. Extensive experience across multiple roles within the educational publishing field as well as within the non-profit medical realm of hospice and palliative care administration. Certified Scrum Master (CSM), Lean Six Sigma Green Belt (LSSGB) as well as a first tier Certified Business Analysis (ECBA) professional. CERTIFICATIONS

Project Management Professional (PMP®) Certified 12/2020 Certified ScrumMaster (CSM®) Certified 12/2020

Lean Six Sigma Green Belt (LSSGB) Certified 11/2020 Certified Business Analysis (ECBA®) Certified 10/2020 TECHNICAL SKILLS

Proficient with:

Project Management software: Companion, Minitab, SalesForce, Gantter, Basecamp, Producteev, VersionOne, Miro; Project Management skills: Problem-Solving, Decision-Making, Conflict Resolution, Time Management, Project Planning, Quality Control, Scheduling, Task Delegation, Task Management; PC and Mac operating systems, Microsoft Office: Excel, Onenote, PowerPoint, Word, Publisher; Adobe software: Acrobat, Photoshop, Illustrator, InCopy, InDesign, Pages, Keynote; Electronic Medical Records: Brightree, Cerner, AllScripts, AllDocs, Delta, SmartSheets, CellTrak; EXPERIENCE

Product Owner/Scrum Master - COUNTRY Financial, REMOTE 3/2021 - Current

● Responsible for the success of the product

● Convey the vision for the product and translate the voice of the customer in the form of requirement management

● Advocates for the team

● Lead the team through PI Planning

● Create & prioritize user stories in the product backlog that provide business and user value

● Refine the product backlog with the team

● Communicate important decisions and track outstanding questions and dependencies related to stories, and work with the team to resolve

● Partner with others to ensure business readiness, align tech and training to ensure enterprise and employees get the most out of the product

Project Manager - Stucchi USA (K-Force), Romeoville, IL 7/2018 - 4/2020

● Managed marketing efforts while planning and executing product packaging and delivery efforts for trade shows across the United States and Canada.

● Performed continuous data clean-up as well as supervised team members in consistent input practices.

● Performed complex Excel functions to manage and analyze inventory data.

● Worked on projects with the collaboration of the inside and outside sales, accounting department as well as warehouse management and office personnel.

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Education Manager - Joliet Area Community Hospice, Joliet, IL 4/2017 - 6/2018

● Planned, coordinated and tracked education activities for the clinical and non-clinical staff including new employee orientation, annual competencies and professional development.

● Collaborated with the Clinical Leadership team in identifying learning needs and opportunities.

● Championed the Electronic Health Record by becoming a super user, maintained training protocols, troubleshot system issues while working with IT vendors for resolutions, as well as administering permissions and setting modifications.

Executive Assistant II - Horizon Hospice/JourneyCare, Olympia Fields/Mokena, IL 7/2013 - 4/2017

● Provided office management and issue management to support the Team Manager and office team.

● Facilitated census analysis and reporting.

● Managed CNA’s time and scheduling as well as arranging and problem solving unanticipated staffing modifications and/or changes.

● Organized all interdisciplinary team document preparation as well as a wide range of other duties. Director, PMO - BLPS Content Connections, LLC, Oak Forest, IL 2/2011 - 12/2012

● Responsible for the coordinated management of projects in Information Technology, editorial content, graphics, and production services.

● Built credibility, established rapport, and maintained communication with stakeholders at multiple levels.

● Coached, mentored, and led global personnel in a supportive but firm way while maintaining a creative team environment.

● Coordinated the efforts of multiple projects, instilled best practices to drive high performance, maintained project schedules, while providing process analysis throughout. Product Delivery Manager - Bottom Line Publishing Services, LLC, Oak Forest, IL 10/2009 - 2/2011

● Managed schedules and performance of component projects, while working to ensure the ultimate success and acceptance of each program as a whole by stakeholders and upper management.

● Developed personnel within each project to conform to the requirements of the team and project. EDUCATION

Continuing Education Courses: CPOA Certification Class; TECH CANVASS Course Completed 12/2021 Continuing Education Webinars: Attended 2021

Content Strategy 101 (IIBA), Optimizing your Projects using Microsoft Teams (PMI), Is the Product Owner a BA?

(IIBA), Advancing Leadership Agility (Scrum Alliance), Customer-Centric Design (IIBA), Making Working from Home Work: An Effectiveness Index Case Study (PMI), Applying Document and Debate Culture to Projects

(ProjectManagment.com), Getting Under the Hood of the PMBOK Guide-7th Edition (ProjectManagement.com), Write Better User Stories in Less Time, With Less Aggravation (Mountain Goat Software Learning), Celebrating Women in Business Analysis (IIBA), Visual Thinking Superpowers for Product Ownership (The Visual Jam) Joliet Junior College, Joliet, IL: Course Completed 10/2017 Microsoft Excel Level II Skills

Clarke University, Dubuque, IA G.P.A. 3.56

Bachelor of Art Degree: Communication: Emphasis: Advertising/Digital Print; Minors: Psychology & Art Page 2 of 2

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