Tour Manager Pharmaceutical Sales
Resume:
Banquet Sales E Hotel and Conference Center
Edison, NJ. - March 2019 – Current
• Supervised onsite team of caterers, audio-visual technicians, and facility management team.
• Fulfilled contractual obligations for rehearsal and day of event coordination.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies, and receptions.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations, and provided exceptional service.
International Tour Manager Freelancer
January 2014 - January 2019
• Have been heading the North American sector for an esteemed travel company
• Gained great experience in international travel and communication as well as Managerial skills.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Developed and maintained relationships with customers and suppliers through account development.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals. Sanjeev
Pethe
***************@*****.***
Edison, NJ
Skills
• Food and beverage pairings
• Order accuracy
• High-volume dining
• Customer needs anticipation and conflict
mitigation
• Physical coordination
• Guest relations management
• Hospitality service expertise
• Banquet coordination
• Wine and spirit expertise
• Dining area maintenance
• Arranging banquet hall
• Set up and clean up buffets
• Cash handling
• Guest seating arrangements
• Performance improvement
Professional Summary
Energetic Banquet Manager with high personal appearance standards and excellent customer service skills. Co-ordinate food & Liquor without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Dependable Banquet Manager with excellent coordination and workplace focus. Dedicated to professionalism and upholding impeccable team reputation.
Vast Work experience in Pharmaceutical Sales, especially in Psychiatry & Neurology, and experience as a Tour Manager in Kuoni. Launched M/S Sun Pharmaceuticals with experience in pharmaceutical sales in the field of Psychiatry, Neurology, Cardiology, Gastroenterology specializing in Neurology and Psychiatry.
Tour Director Kouni
USA - January 2006 - January 2014
• Continued to work in the USA market making a stronger mark.
• Anticipated problems with meeting tour deadlines and developed alternative plans.
• Supplemented traveling tour crew with locally hired workers.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Provided information on various sites throughout USA, relaying little- known stories to generate interest.
• Guided groups of up to 200 people on tours. In totality have led more than 5000 individuals
• Built personal relationships with guests to promote positive experiences.
• Resolved problems, improved operations, and provided exceptional service.
Tour Manager Kuoni
USA - January 2005 - January 2006
• After 23 yrs. in the pharmaceutical sales field switched to the field of international travel and started heading the USA sector soon
• Here I managed to Single handedly manage groups as large as 100 people
• Developed International exposure to most issues and became excellent at problem solving.
• Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs.
Zonal Sales Representative M/S Micro Laboratories December 1999 - December 2005
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Which included heading a few positions, Training new recruits.
• Expanded customer base and boosted profit within product line.
• Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Enhanced territory operations through successfully reaching out to area business leaders and establishing favorable contracts. Pharmaceutical Sales Sun Pharma
December 1982 - January 1999
• In the field of pharmaceuticals, I got an opportunity to launch various Psychiatry medicines in the market
• Also, covered a broad geographical area
• During this tenure I gained an experience to sell the specialty pharmaceutical products used in the field of Psychiatry, Neurology, Cardiology, Gastroenterology as well as a few general products
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Introduced, demonstrated, and sold new products and systems effectively.
Contact this candidate