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Center Representative Front Desk

Location:
Lyndhurst, NJ
Posted:
December 01, 2022

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Resume:

JOSHUA M. DOUGHTY

Rutherford, New Jersey ***** 347-***-**** adtsv4@r.postjobfree.com

EXPERIENCE

Front Desk Swissport Airline – Newark, New Jersey April 2022- October 2022

Input all information in the computer to for customers who is shipped goods or dangerous good for international or domestic flights

Check inventory for all release packages and stored all data in the computer.

Scan all documents that has been processed through the system

Call center representative Remote Maximus September 2021- Current

Receive calls and help completed application for consumer for health coverage

Verify information in the system for BNA is third party consumer

Help consumer and guide consumer on how to get in they account and also choose an health coverage

Test Administrator Cognia – Remote/ Indiana, Indianapolis June 2021 – August 2022 Currently pursuing full-time opportunities.

Comply with all tes0ng procedures and strictly adhere to company policies using careful judgment

●Check in testing candidates, verify, and explain the exam process

●Proctor / invigilate candidates while testing

●Troubleshoot with internal departments to fix technical issues .

●Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

Temp Warehouse Assistant Peloton – Mount Vernon, NY January 2021 - June 2021

Completed various management, organiza0on and planning tasks to maintain high performance of the warehouse’s storage and shipment processes.

Audit and report inventory while making recommendations on which items to order and restock

Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment

Establish warehouse practices and protocols to achieve an efficient warehouse

Set warehouse and team goals in collaboration with executive management and other team leads

Monitor workplace performance and lead training initiatives to improve employees

Keep up-to-date on the latest federal and state safety regulations

Communicate with other departments to ensure products are shipped in a timely manner

Inventory/Operations Manager Lindenwood University - Belleville, IL April 2019-April 2020

Coached & Managed Inventory for Junior Varsity, Women’s and Men’s Basketball Team.

Delegating cleaning and maintenance tasks to team members

Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces

Performing routine maintenance on facilities and making repairs as needed

Scheduling routine inspections emergency repairs with outside vendors

Create detailed reports for adjustments, inventory operations and stock levels

JOSHUA M. DOUGHTY, AA, BA 347-***-**** adtsv4@r.postjobfree.com Page 2

Evaluating new inventory, ensuring it’s ready to ship

Properly order new supplies avoiding excessive surplus or inefficiencies

Analyze various suppliers to ensure the company is receiving the best cost-effective deals

Front Office Clerk Bob Cimmino Summer Camp, Tuckahoe, NY July 2011 – July 2013

Par0cipated in the daily opera0ons & coached basketball camp for ages 8-17.

Answering the phone at a reception desk or in a specific department and transferring calls as needed

Sorting and delivering incoming mail and collecting and sending outgoing mail

Create documents, maintaining databases and sending memos and emails

Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals

Running errands and making deliveries around the office or to external parties

Collecting, filing and organizing office documents, such as reports and confidential records

Managing digital document filing, including encrypted documents and email correspondence

Monitoring office inventory and ordering supplies

Transcribing or taking notes during meetings and writing minutes, memos and/or agendas

Preparing or processing invoices or estimates

Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks

Packaging and shipping company materials

Ceberal Palsy of Westchester Rye Brook, NY April 2015 – September 2015

Direct Support Professional / Drive

Worked collaboratively with staff to administer day plan created for the people we support

Supervised, fed and assisted the people we support with personal hygiene in a day program setting.

Created activities and day trips to enhance their education and social skills.

Pick up all adults from their home location in the morning and drop them off at the end of the day

EDUCATION CREDENTIALS

Bachelor of Arts, Business Administration, Major Sports Management (BA), Lindenwood University, Belleville,

Illinois

Member of Black Student Union

Associates of Arts, Liberal Arts (AA), Genesee Community College, Batavia, New York

VOLUNTEERISM / COMMUNITY LEADERSHIP

PDC Foundation, Big Brother

Boys & Girls Club of Mount Vernon, Basketball Coach



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