Sales Associate Customer Support
Resume:
Marcie I. Patterson
Office:561-***-****
Jupiter, Fzl 33458
Summary of Sales/Account Management Qualifications
Experienced and persistent executive with strong background in sales and business development. Proven success in establishing start-ups and expanding market share while increasing revenues. Persuasive communicator and strong closer, skilled at securing meetings with hard-to-reach C-Level executives, rapidly establishing rapport, and cultivating long-term relationships that lead to repeat business and referrals. Successful at stepping into sales roles under challenging situations, without the benefit of specific industry or product experience. Uses both creative selling skills and ability to find practical solutions to satisfy customers.
Hands-on executive who leverages finance, accounting and business skills to support sales responsibilities. Develops loyal customers through good communication, teamwork, and follow-up. Broad background spans diverse industries, including Fortune 500 and start-up companies. Builds business through cold calls and inside sales, working effectively from a well-established home office.
Key Competencies
Business Development
Inside Sales
Contract Negotiations
Project Management
Account Management
Sales/Marketing Strategies
C-Level Presentations
Post-Sales Customer Support
Financial Executive
Sales Forecasting
Sales Training
Client Relationship Management
Recruiting
Major Accomplishments
Secured account with the Hildebrand Agency for telecommunication calls (robocalls) for Barack Obama’s presidential campaign. (MessageBroadcast)
Increased business by $3M in highly competitive telecommunications industry. (MessageBroadcast)
Increased lead generation by 34%; resulting in securing appointments with Fortune 500 companies such as Roche Laboratories, Safeway Stores, Universal Music, Temple University, Sony Pictures, Wynn Casinos, Waterpik, Prudential, Vonage, USAA, Travelocity, Churchill Downs. (Alterian)
Generated approximately $7M in revenue by opening hard to get Initial Public Offerings and Secondary Stocks by cold-calling and working with close to 125 new accounts with national stockbrokers, including Dean Witter Reynolds, Morgan Stanley, Merrill Lynch, and Smith Barney. (L.S.Y. and Katz Imports)
Professional Experience
UPSTREAM Investment Partners, LLC. 5/19-Present
Executive Recruiter for UPSTREAM Investment Partners,LLC a network of 200 Independent Advisors across the country that affliate with SIGMA Financial, a top ranked Independent Financial,Broker-Dealer with an independent model that support our brokers. It is a privately owned and operated.
I am responsible for recruiting stockbrokers from other brokerage firms to a private invesment firm privately owned with 200 independent advisors.
Excessive cold calling and I am top producer at the firm.
Strategic Sales Advisors 2012-05/2019
SALES AND MARKETING CONSULTANT
Strategic Sales Advisors,Tucson, AZ 2012-Present
Executive Recruiter/ Sales Consulting
Executive Recruter specializing in many sectors and verticles including, Sales, Telecommunications, Financials. and also Bio-Tech and CRO positions and various other positions.
Extensive knowledge of Recruiting Systems such as Linkedin Recruiter, Taleo, Bullhorn, and many other Applicant Tracking Systems (ATS).
Sales Consultant that teaches people entering the workforce and current employees proper selling techniques having 30 years of experience in Sales and Business Development, how to increase their income stream and generate revenues with companies & how to develop strong rapport and teaching the art of connecting with C-Level Executives.
Priority Sales Recruiters, Ft. Lauderdale,Fl. 2010-2012
Executive Recruiter
Sourced Candidates for Biotech and CRO positions. Worked on IT Sales Positions and various placements of other verticals in the Industry. Developed new buisness by opening accounts by cold-calling companies and reaching C-level Executives to sell Priority Sales Services. Did referrals and background checks and prepared candidates for interviews. Sent out email last to candidates to fill positions. Filled many positions and devloped relationships with Fortune 500 companies.
Alterian, Inc, Chicago, IL 2009-2010
Leading Global Provider of Integrated Marketing Software
BUSINESS DEVELOPMENT / LEAD GENERATION
Developed new business accounts to drive sales of Integrated Marketing Software. Software solutions include Database Marketing, Customer Insight, Content Management, Email Marketing, Operational Marketing and Social Media Monitoring.
Cold calls to Fortune 500 companies to set presentations and demonstrations for potential prospects to sell software solutions and social media monitoring tools.
Maintained and exceeded monthly quota by 120%
Maintained relationships with C-Level and hard to reach executives through persistent cold-calling techniques.
Developed new business through collaborative cross-selling to over 300 domestic and international prospects.
Successfully worked from a home based office.
MessageBroadcast, Newport Beach, CA 2004-2008
Leader in interactive voice and data communications services for Fortune 500 companies
SENIOR ACCOUNT EXECUTIVE
Sold telecommunications services to retailers, catalog marketers, advertising agencies, membership groups, nonprofit agencies, political campaigns (State Senate, Congressional, Presidential), and Fortune 500 clients. Drives sales of voice messaging, desktop alerts, mobile messaging and email services, with $7K average ticket size.
Only person in company to meet and exceed sales goals. Achieved $3M in revenue.
Single-handedly built and increased business base with close to 100 new accounts.
Landed $300K+ sale by convincing managers of political party that service would be cost effective and efficient in reaching potential voters.
Developed new business with clients such as United Retail, Camping World, Cabelas, Goodyear Rubber, and Crutchfield Electronics. Also opened up nonprofit sector with accounts such as National Arbor Day Foundation, Easter Seals, American Diabetes Association, and the American Society for the Prevention of Cruelty to Animals (ASPCA).
Represented company at Merchants show for Communications in Boston, 2007.
Lawrence, Smith and Young Associates (LSY), New York, NY 2000 – 2004
Wall Street Hedge Fund
FINANCIAL ACCOUNT ASSOCIATE
Built strong alliances with stockbrokers nationwide to obtain large allocations of IPO’s and Secondary stock distributions. Bought and sold stock shares, and handled all aspects of investment administration.
Produced $2M+ by opening and managing 50 new accounts with both leading and mid-sized stockbrokers across the country.
Katz Imports, Philadelphia, PA 1996 – 2000
One of the country’s top diamond importers and wholesalers
FINANCIAL ACCOUNT ASSOCIATE
Managed both the buying and selling of complex investment securities, including REITs. Program was established to diversify assets, minimize risk and improve cash management.
Developed and maintained productive working relationships with over 75 stockbrokers nationwide, netting $5M in new income for business owners through IPO and Secondary offerings.
Early Career
Starline Products, Chief Financial Officer, 1994 – 1996
Burdines Department Store, Sales Associate, 1991 – 1994
Monroe Systems for Business, Sales Executive, 1987 – 1991
Education Technology
Salesforce; ACT; QuickBooks; Microsoft Word, Excel
Certified in “The Must React Selling System” by the Blaire Group, Chicago, IL
Delaware County Community College, Media, PA
Associate of Arts, Accounting, Dean’s List
Temple University, Philadelphia, PA
Liberal Arts Coursework
Additional
Trapezoid Gallery, Wilton Manors, FL
Butterfly Gallery, Tucson, AZ
Oil Painting Exhibitions (self-taught)
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