Claims Representative Call Center

CADALYNA VANG

775-***-****

***************@*****.***

EXPERIENCE

ABA PROUD MOMENTS

Registered Behavior Technician

Provided in-home ABA therapy for kids under 6 y\o

Reported ABC data to parents and therapist

Tracked communication using Proloquo w/ nonverbal patients EARLY CHILDHOOD EDUCATION CENTER

Assistant Teacher Intern

Created music and movement enrichment to promote gross motor skills Lesson planned, prepped and performed for ages 3-5 Set firm expectations\routines for circle time, centers, and play time Taught STEM lessons outdoors and promoted imaginary art designs Implemented "conscious discipline" morals and advocated for social emotional development

2022

2021-2022

KADIANT

Registered Behavior Technician

Tracked communication using PECS & sign language w/ nonverbal patients

Provided therapy in clinic setting; involving OT, speech, ABA, and IEP suggestions

Modeled appropriate social skills (sharing tangibles, ASD meltdowns coping skills, asking for attention, etc)

2020-2022

COLLECTIONS BUREAU

Claims Representative

Met quota of 100 outbound calls

Set up payment plans with clients

Supported inbound calls with assistance from a provided transcript 2016-2020

EDUCATION

WESTERN GOVENORS UNIVERISTY

B.A. Cybersecurity & Information Assurance (graduating May '23) NEVADA STATE COLLEGE

B.A. Education & Psychology (graduating May '23)

SACRAMENTO CITY COLLEGE

A.A. Social Science Studies

2021

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