Heather Oliveira
Surprise, AZ
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Server
Richies Diner - Surprise, AZ
October 2017 to Present
• Take food and drink order of guest and make sure it is correctly sent to the kitchen
• Deliver any pre meal food such as salad or soup
• Get main course out to guest in a timely manner
• Make sure to press and refill drinks
• Handle money and give correct change
• Send guest home with a smile and clean the table for next guest Server
Olive Garden - Surprise, AZ
Present
Taking care of the guest to the best of my ability. Assume the needs of the guest before they realize they need it. Try to sell wine and desserts and recommend good options for the guest to try based on the things they like.
Senior Representative
ECS/RemX - Glendale, AZ
January 2016 to June 2016
I was responsible for making sure that all the documents used for the procurement of sensitive patient information on behalf of the insurance company was all correct. I was also responsible for calling doctors offices and clinics to make sure that providers were correct and information was accurate. Server/Skill Trainer/ Prep Cook
Cracker Barrel - Goodyear, AZ
October 2014 to October 2015
Do everything I could to make sure that the company was "Pleasing People". That is actually a trademarked phrase for Cracker Barrel. I was also responsible for helping and training staff and prepping food for the next day.
Server
Native Grille and Wings - Surprise, AZ
December 2013 to October 2014
Serve the guest to the best of my ability and keep track of the amount of liquor they are drinking to make sure over-serving did not occur.
Education
Graphic Design
Art In - Pittsburgh, PA
2014 to 2015
High School Diploma
Willow Canyon High School - Surprise, AZ
2004 to 2008