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Customer Service Wildland Firefighter

Location:
Florida
Posted:
November 30, 2022

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Resume:

SHEENA RUSSELL

Jacksonville, FL *****

904-***-****

*******@*****.***

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Facials expertise

Massage techniques

Supply restocking

Sales proficiency

Cleaning procedures

Client consultations

Braid trained

Social skills

07/2006 to Current

HAIR BY SHEENA

Jacksonville, FL

Beautician

Fostered clean and sanitary work environment to protect customers and staff from infection. Collected payment from customers and scheduled next appointments. Recommended treatment and styling products to customers to meet current needs or resolve specific concerns. Washed, colored, cut and styled hair for high volume of clients daily. Increased sales by providing exceptional service and maintaining positive and energetic attitude. 06/2019 to 12/2019

REGENCY SQUARE MALL

Jacksonville, FL

COVID-19 Screener

Screened employees and visitors using specific protocol and non-contact infrared thermometers. Sanitized work area and sterilized equipment and instruments to comply with protocols. Acted as site liaison to promote proper hygiene, social distancing and other preventive practices. Donned and doffed personal protective equipment per company protocol to reduce spread of virus. Offered protective masks and face shields to guests. Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms. Collaborated with healthcare teams to determine needs and support daily objectives. Maintained compliance with HIPAA protocols to safeguard patient privacy. 05/2013 to 09/2015

HYDRO ALUMINUM EXTRUSIONS

St Augustine, FL

Punch Press Operator

Collaborated with technicians to diagnose equipment breakdowns and address quality issues. Inspected printed products for clarity, color accuracy, and conformance to provided specifications. Operated printing press machines and manually set and adjusted speed, temperature, and ink flow. Accurately set-up fold, adjusting roll mechanisms, tension and guide devices. Kept machines running at peak efficiency to meet demanding production targets. Followed work orders to select proper materials, make accurate cuts and complete precise finished products. Examined completed pieces to check for defects and sorted items according to identified flaws. Adhered to company and OSHA safety procedures to protect team members, products and equipment. 08/2007 to 05/2013

T AND M TAXI SERVICE

Americus, GA

Driver

Monitored traffic conditions and applied defensive strategies to avoid accidents. Achieved consistently high customer scores due to exceptional service. Documented daily mileage, gas and other data.

Transported clients to events and programs according to activity schedule. SUMMARY

SKILLS

EXPERIENCE

Offered riders information about local attractions and restaurants. Documented customer service issues, expenses, mileage and other key information. Inspected vehicle before and after every trip to assess performance and maintenance requirements. Checked vehicle after shift for damage.

Interacted with customers pleasantly to meet needs and drive satisfaction. Transported clients to specified destinations safely and on-time. HIGH SCHOOL DIPLOMA 05/2007

Americus Sumter High School, Americus, GA

TECHNICAL CERTIFICATE: EMS 06/2018

Florida State College At Jacksonville, Jacksonville, FL TECHNICAL CERTIFICATE: EMERGENCY MEDICAL TECHNOLOGY 06/2021 First Coast Technical College, Saint Augustine, FL TECHNICAL CERTIFICATE: FIREFIGHTER 1 10/2021

First Coast Technical College, Saint Augustine, FL TECHNICAL CERTIFICATE: WILDLAND FIREFIGHTER 06/2021 First Coast Technical College, Saint Augustine, FL Bls Provider

Cpr Certified

National Registered EMT

Fire 1 Certified

Wildland Fire Certified

Cosmetology

Customer Service

EDUCATION AND TRAINING

CERTIFICATIONS



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