Customer Service Billing Specialist
Resume:
Harrisburg, NC *****
Miracleblessing2001@y
ahoo.com
Tanika Blackmon
Objective To maintain a career that utilizes job training to promote individual opportunity and professional growth while making positive contributions to the company. Also, obtain a position within a progressive company committed to excellence that will challenge me in all my endeavors and allow me to further develop skills.
Experience 2011-2021 Charlotte Mecklenburg Schools Charlotte, NC
Transportation
Making sure students are safe on the bus to and from school Assisting students with Special Needs
Assisting with wheelchairs
Assisting with putting students in safety seats
Communicating with parents and staff
2006-2010 Presbyterian Hospital
Charlotte, NC
Patient Account Rep/Billing Specialist
Quality service gathering information to pre-register patients for demographics and admissions
Cash management including charge entry, posting payments and receipts for professional and hospital billing
Knowledge of ICD-9 and CPT coding
Responsible for billing collections and follow-up of patient accounts Obtaining insurance benefit eligibility/authorizations 2004- 2005 TransUnion Charlotte,
NC
Title Coordinator
Coordinated property searches from outside abstractors.
Contacted financial institutions with status of property reports.
Examined insured and non-insured title searches.
Maintained an average of 250 orders on a daily basis.
Follow up with lender to ensure accuracy of the title report.
Maintained the accounting for abstractors.
Contacted the county’s courthouse for any additional information needed
2001–2004
CIGNA Charlotte, NC
Benefits Analysts/ Claims Specialists
Analyze needs and build plans for customers.
Customer Service Support
Process medical claims for providers on production.
Responded to denials and appeals.
Audit claims to ensure the accuracy of payments.
Knowledge of ICD9/CPT coding
Knowledge of UB-92 and HCFA-1500 forms.
1998- 2001 Arch Wireless
Charlotte, NC
Billing Supervisor
Customer Service
Maintained statements, reports, procedures, and adherence to policies for month end.
Provided leadership for projects and daily functions.
Addressed department issues for daily work flow.
Posted Payments.
1995- 1998 United Health Care Augusta, GA
Benefits Analysts/ Billing Specialists
Analyze needs and build plans for customers.
Processed medical claims for Critical Clients.
Customer Service Support.
Gather information and data for end of the month reports.
Processed medical claims.
Education 1997-1996 Augusta Tech. Inst . Augusta, GA Diploma in CAN
Diploma Myers Park High Charlotte, NC
Certified Nursing Assist Charlotte, NC
Interests Love to research and use my analytical skills, computers, sewing, singing, spending time with my familyand friends, being compassionate
Contact this candidate