Sales Associate Customer Service

Christopher G. Williams

**** ********* ** ****** *******, GA ●Cell 404-***-**** ● Email ********@*****.*** PROFESSIONAL SUMMARY

Secure a position that will enable me to use my strong communication and marketing skills, customer service background and my ability to work well with people. Maximizing my customer-service experience in a challenging environment to achieve corporate goals. Key Qualifications: Strategic Communications, Marketing Management, Sales Management, Social Media Marketing, Exceptional Customer Service, Self-Driven, Cash Handling, Interpersonal, Professional demeanor, Phone Etiquette, Payment Processing, Multi-task management, and Team Leadership.

EXPERIENCE

Rare Sound Studios, Atlanta, GA October 2020- December 2021

Social Media Marketing/ Studio Management

● Developed marketing strategies and campaigns that introduced new clients to the studio while selling membership packages.

● Introduced networking opportunities and sponsor funding for studio events.

● Assisted in artist development and branding for creatives signed to the Rare Sound label.

● Maintained the studio sanitation while assisting as an audio engineer. Invicta, Atlanta, GA October 2018 – March 2020

Sales Associate

● Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude, demonstrating proficiencies in high volume services

● Ensure all labels and tags matched to merchandise and maintain the count of inventory levels at all times to maintain records of goods restocking shelves and maintains supplies for the demand of customers

● Process transactions quickly and efficiently maintaining a friendly and cordial relationship with the customers by greeting them and assisting them with all relevant issues if needed assistance when shopping

● Contribute to manage the visual display of the products in accordance with Invicta visual standards and ensured store functional maintenance and appropriate levels of merchandise on the sales floor

● Became skillful in knowledge of watches and served customers by sharing such knowledge with them in order to provide them with wisdom in their purchases, maintaining one of the highest sales records Novak and Associates, Dayton, OH June 2017 – August 2018 Sales And Marketing Manager

● Leverage consultative selling approach to build relationships across the target market, develop a marketing strategy, and implement training to onboard new hires and create consistent methods across sales teams

● Overseen all aspects of corporate sales and marketing initiatives along with responsibilities in a fast-paced environment, ever-evolving market; commission/sales plan building and logistics and sales management

● Spearhead B2B sales and marketing responsibilities, producing company image and marketing materials, managing website content, and propelling new business development within the company

● Researched and became an expert on the competition in order to advise proper channels for the clients' products and promotions to advance with a competitive edge Additional Skills

Licensed Covid Compliance Officer, Da Vinci Resolve 17, Pro Tools, and Office 365 EDUCATION

Oglethorpe University, Atlanta, GA August 2017 – May 2020

Studied Business Administration

Theater Minor

Black Student Caucus Vice President

African Student Association Club Member

4x400 Record Holder (Indoor)

Hillgrove High School, Powder Springs, GA Graduated May 2017 High School Diploma

Future Business Leaders of America Club member

Raised $500 for our chapter in Ad Campaign

Multicultural Club Member

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