Manager Case Customer Service

Summary

Healthcare in a hospital for **+ years. starting as ward clerk on med. surg. progressing to LVN floor nurse then to MDS coordinator, serving past 7 years as Case Manager/Discharge Planner and Social Services. Worked briefly at home as a intake coordinator for a home health agency. Experience

st.Mark's Medical Center La Grange, TX

Department Manager case Manager 02/1998 - 11/2022 Report census in daily Management Huddle and anticipated Discharges. Review inpatient charts daily lead daily Interdisiplinary Team meeting for case management, discharge planning and social service isuues. IDT includes Charge Nurse, Unit Clerk, PT, OT, RT and Dietary. SWB admissions and care coordination.

Managing Discharge referrals and visiting marketers. Social Services working with Hospices for discharge or trasition to inpatient obtainining Medical Power of Attorney paperwork, Out of Hospital DNR paperwork, DME ect.

Orthopedic inpatient and outpatient for DME, Rehab assignments. Insurance follow-up for clinical updates, and inpatient appeals and peer to peers cordination. In the midst of busy days I find time to love on patients and families. Skills

Patient and family advocate, Medical Office Experience, Patient care coordinator ., Customer service, Documentation review Education

Austin Community College Austin Tx

Activity Director Certification 12/2009

Activities for SWB at rural hospital

Victoria College Hallettsville, TX

LVN Nursing 09/2000

LVN Manager current license

Lari Hopkins

979-***-**** ***********@*****.*** La Grange, TX

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