Class B Customer Service

Aurora, CO ***** 206-***-**** **********@*******.***

VIOLET NORMAN

Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Dedicated driver professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking fulltime position. Offering excellent communication and good judgment.

PROFESSIONAL

SUMMARY

SKILLS ● Commercial Driving

● Vehicle Maintenance

● Route Determination

Order Picking and

Processing

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Navigational Systems and

GPS

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Documentation and

Recordkeeping

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● Customer Rapport

● Traffic Law Observation

● Route Logs

● Valid Driver's License

● Customer Service

● Safe Driving Techniques

Verbal and Written

Communication

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Driving and

Transportation

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● Service Dispatching

Pre- and Post-Trip

Inspections

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● Inspecting Trucks

● Defensive Strategies

● DOT Requirements

● Drivers Daily Log (DLL)

● CDL License class B

DRIVER 12/2018 to 09/2022

Centerline, Denver, CO

WORK HISTORY

● Delivered goods and products to customer on time and in excellent condition.

● Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

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● Coordinated efficient routes to avoid delays and optimize schedules.

● Planned and adjusted optimal routes based on traffic and weather conditions.

● Loaded and secured items in trucks to avoid damage to parcels during delivery.

● Upheld high standards of professionalism and discretion when working with high-value DRIVER 08/2016 to 02/2018

ProDrivers, Denver, CO

DRIVER 06/2005 to 10/2014

Brandon Sand & Gravel, Denver, CO

clients.

● Checked in with dispatch service and updated with current location.

● Obtained customer signatures to complete and process paperwork.

● Delivered employees and materials to job sites daily. Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.

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● Verified daily deliveries against shipping instructions before delivering to customers. Updated personal logs and business tracking documents accurately and according to schedule requirements.

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● Coordinated efficient merchandise loading and unloading to keep up with tight schedules.

● Worked directly with customers to assess damage and incompleteness of orders. Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions

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Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs

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● Loaded and secured items in trucks to avoid damage to parcels during delivery

● Cleaned and maintained vehicle and assessed vehicle for damage after each shift

● Delivered employees and materials to job sites daily

● Delivered goods and products to customer on time and in excellent condition.

● Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

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● Operated vehicle safely in highly congested areas with no traffic violations.

● Completed rush deliveries on tight timetables to satisfy customer needs.

● Delivered packages to customer doorsteps and business offices.

● Contacted customers prior to delivery to confirm and coordinate delivery times.

● Loaded truck and properly secured items to prevent damage for deliveries. Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order 100% of the time

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● Kept and studied detailed mileage and fuel reports to track overall fuel costs.

● Created and submitted delivery and DOT logs.

● Delivered goods and products to customer on time and in excellent condition.

● Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

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Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

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East High School, Denver, CO

High School Diploma, 06/1983

EDUCATION

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