Service Representative Customer
Resume:
October **** - September 2020
January 2006 - October 2012
August 2004 - December 2005
2004
*********@*****.***
**** ****** ** ***** ** 44306
Money Handling Abilities
Staff Education and Training
Stocking and Replenishing
Shipping Procedure and Understanding
Bank and Safe Deposit Procedure
Hourly Shift Management
Work well in a high-paced environment
Time Management
CHER'IE HAUGHT
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Lead Customer Service Representative
Circle K
• Reviewed associate performance to identify training needs.
• Trained, oversaw and mentored new team members to strengthen performance and job expertise.
• Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Provided excellent customer care by responding to requests, assisting with product selection.
Restoration Specialist
CRDN
• Monitored company inventory to keep stock levels and databases updated.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked flexible hours across night, weekend and holiday shifts.
• Restored clothing and bedding damaged by fire, water, smoke, and mold. Store Manager
Blockbuster Video
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
• Supervised guests at front counter, answering questions regarding products.
• Managed store employees successfully in fast-paced environment. Cashier
Giant Eagle
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Checked personal identifications during alcohol and tobacco sales.
• Collected and authorized payments of guests.
Basic Courses
Springfield Local Schools
3.0
SKILLS
OBJECTIVE
EXPERIENCE
EDUCATION
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