Angela Ridley

318-***-**** adtsah@r.postjobfree.com

Summary Driven and energetic professional with over 10-year experience in the real estate industry. Highly adept at building excellent working relationships with co-workers and clients. Accomplished in representing clients in all manners of customer service, sales, and product knowledge. Proficient and knowledgeable of VA, FHA, and conventional loan processes. Proven problem-solving abilities.

Professional Competencies

Customer service

* Ability to manage and direct operations.

* Efficiently track and monitor data.

* Friendly and professional liaison between clients with the utmost in customer care

* Ability to maintain knowledge of policies, procedures, and confidentiality.

* Proficient in Microsoft office 365, Excel, Zoom, Encompass.

Education

Bachelor of Science in Business Administration, 2021

Colorado Technical University

Colorado Springs, CO

Online

Insurance License, State of Louisiana Insurance Commission, #855816, 2020

Licensed Mortgage Loan Originator, State of Louisiana, NMLS # 1827095

Real Estate Broker’s License, 2008

Employment

12/2020 – Present Caddo Parish School Board

Substitute Teacher

10/2020 – 12/2020 Allstate Insurance

Newton Agency LLC

Licensed Sales Producer

02/2020 – 02/2020 State Farm Insurance

Receptionist/Customer Service Liaison

Temporary position

06/2019 – 01/2020 ReALTA Real Estate Services

Administrative Manager/Customer Liaison

Temporary hire

02/2019 – 06/2019 Redrock Mortgage

Licensed Mortgage Loan Originator

09/2016 – 02/2018 Morgan 2 LP dba Chimney Hill Apartments

Apartment Manager/Project Manager

02/2015 - 09/2016 BW Partners LLC

Apartment manager for a Class C

01/2014 - 05/2014 Gerald Womack Investment Realtors and Development

Apartment manager (receivership)

Short-term placement

05/2011 – 11/2013 Eddie G. Robinson Legacy Fund

Administrative Assistant

03/2008 - 06/2012 Realty Concepts, LLC Shreveport, LA

Broker/Owner

Volunteer Experience

06/2019 – Present Community Needs Assessment Panel, City of Shreveport

09/2009 – 12/2011 NWLA Realtor Advisory Board

09/2002 - 05/2010 Queensboro Neighborhood Association, Shreveport, LA

08/2006 - 08/2010 Ellerbe Road Neighborhood Association, Shreveport, LA

01/2005 - 04/2006 Providence House Board Member

01/1997 - 04/2006 Junior League of Shreveport-Bossier, League Member, Shreveport, LA

***References upon request

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