KAREN HENDRICKS
Tatamy Pa *****
*****************@*****.***
Skills Summary
Server,Invoice associate,Office Manager,CNA,and Dispatcher
Education
High School
Experience
Name of Employer
Fritch Inc.
Bethlehem PA
Dispatcher December 2003 - 2015
Set up dispatch board up in morning,go over answering service from the night and make necessary calls back to customers. Print up night service work orders and enter times, and give any calls relating to other departments and to appropriate people. Match up paperwork from previous day turned in by the technicians. Make copies of any work needed to go back on. Take checks out to the front office. If there was equipment that needed to be replaced I turned it over to the Sales Department. Matched up picking slips from warehouse. Checked warehouse for parts for the major repairs. Scheduled daily work for the technicians. Dispatched the services call that came in to all technicians and gave them directions to where they needed to go. Take reports from the technicians every morning. Over see technicians to make sure they get to their stops on time. Called customers to set up additional work. Put equipment information into the computer
Walmart Stores Inc.
Easton PA. July 2001-Jan 2003
Invoice Associate
Maintained pricing integrity and financed accuracy while ensuring store systems were operable at all times. Researched Invoices for departmental errors and retail/cost discrepancies. Cleared and corrected the general journal. Trained department Managers. Managed the day to day activities of the receiving tea,. Conducted internal audits and prepared for yearly inventory.
Manor Care Nursing Home
Easton PA. Sep 2000-July 2001
KAREN HENDRICKS
503 Broad St.
Tatamy Pa 18085
*****************@*****.***
Skills Summary
Invoice associate,Office Manager,CNA,,and a Dispatcher
Education
GED
You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.
Experience
Name of Employer
Frisch Inc.
Bethlehem PA
Dispatcher December 2003-2015
Set up dispatch board up in morning,go over answering service from the night and make necessary calls back to customers. Print up night service work orders and enter times, and give any calls relating to other departments and to appropriate people. Match up paperwork from previous day turned in by the technicians. Make copies of any work needed to go back on. Take checks out to the front office. If there was equipment that needed to be replaced I turned it over to the Sales Department. Matched up picking slips from warehouse. Checked warehouse for parts for the major repairs. Scheduled daily work for the technicians. Dispatched the services call that came in to all technicians and gave them directions to where they needed to go. Take reports from the technicians every morning. Over see technicians to make sure they get to their stops on time. Called customers to set up additional work. Put equipment information into the computer
Walmart Stores Inc.
Easton PA. July 2001-Jan 2003
Invoice Associate
Maintained pricing integrity and financed accuracy while ensuring store systems were operable at all times. Researched Invoices for departmental errors and retail/cost discrepancies. Cleared and corrected the general journal. Trained department Managers. Managed the day to day activities of the receiving tea,. Conducted internal audits and prepared for yearly inventory.
Manor Care Nursing Home
Easton PA. Sep 2000-July 2001
CNA
Performed daily routine evaluations of the patients. One on one contact with the residents. Listening to their needs. Conducting blood pressure readings, recording pulse, temperatures and providing the individuals with personal care. Suggested ideas to staff in order to provide each resident with correct form of care
K&S Lawncare
Tatamy PA. July 1999-Sep 2000
Owner
Provide new clients with estimates. Created monthly bills for clients and maintained accurate payment history's. Assisted with Lawncare and regular care maintenance
Walmart Store Inc.
Phillipsburg NJ Sep 1997-July 1999
Invoice Associate
Maintained pricing integrity and financial accuracy while ensuring store systems were operable at all times. Researched invoices for departmental error and retail/cost discrepancies. Cleared and corrected the general journal. Trained department Managers. Managed the day to day activities of the receiving team. Conducted internal audits and prepared for yearly inventory.
References
Tony Weber
Service Manager
Ivette Morgan
Service Department
Harry Powell
Vice President
Kevin Rynn
Electrical Foreman
Awards and Acknowledgements
Type of Award / Award Description
Are you president of your fraternity or sorority, head of the condo board, or a team lead for your favorite charity? You’re a natural leader–tell it like it is!
CNA
Performed daily routine evaluations of the patients. One on one contact with the residents. Listening to their needs. Conducting blood pressure readings, recording pulse, temperatures and providing the individuals with personal care. Suggested ideas to staff in order to provide each resident with correct form of care
K&S Lawncare
Tatamy PA. July 1999-Sep 2000
Owner
Provide new clients with estimates. Created monthly bills for clients and maintained accurate payment history's. Assisted with Lawncare and regular care maintenance
Walmart Store Inc.
Phillipsburg NJ Sep 1997-July 1999
Invoice Associate
Maintained pricing integrity and financial accuracy while ensuring store systems were operable at all times. Researched invoices for departmental error and retail/cost discrepancies. Cleared and corrected the general journal. Trained department Managers. Managed the day to day activities of the receiving team. Conducted internal audits and prepared for yearly inventory.
References
Tony Weber
Service Manager
Ivette Morgan
Service Department
Harry Powell
Vice President
Kevin Rynn
Electrical Foreman
Awards and Acknowledgements
Type of Award / Award Description
Are you president of your fraternity or sorority, head of the condo board, or a team lead for your favorite charity? You’re a natural leader–tell it like it is!