JONATHAN YOUNG **** Calle San Carlos, Corpus Christi Texas 78417 adts3a@r.postjobfree.com 361-***-****

OBJECTIVE:

• To attain a career that will utilize my previous experience and skills that I have received from previous employment and education

SUMMARY OF QUALIFICATIONS:

Product Knowledge of Microsoft Word Product Knowledge of Microsoft Office Windows Windows 10 Internet Capabilities Data Entry 70 WPM Typing Speed 10 Key by Touch Inventory Control Maintenance Organization of products Customer service Flexibility

WORK EXPERIENCE:

Alorica- telephoneCSR - remote feb -2022may2022

- csr

- data entry

-answer calls solve issues

- take payments

transfer it calls

*Had to resign due to stroke*

Takeniwa – Corpus Christi, Texas August 2015 – December 2020

Customer Service Representative, Delivery Driver, Waiter & Bartender

Customer Service

Successfully handling multiple orders and customers at a fast-paced environment

Delivering customers’ orders accurately and in a timely fashion

Training new employees under Standard operating procedures

Cleaning the areas working in that comply with the health and safety regulations

Pizza Hut – Austin, Texas May 2014 – May 2015

Customer Service Representative & Delivery Driver

Customer Service

Successfully handling multiple phone lines within an extremely fast-paced environment

Maintained the appearance and cleanliness of the store

Data Entry

Delivering customers’ orders accurately and in a timely fashion

Maintained Supervision over employees as second in command

H-E-B – Corpus Christi, Texas January 2013 – April 2014

Overnight Stocking & Receiving Associate

Customer Service

Receiving & Organization of new inventory

Unloading of Company Trucks

Merchandising

Stocking and Back Stock of Inventory according to Standard Operating Procedures

Assisted with remodeling and displays throughout store

Maintained and safely operated all assigned equipment including stock pickers, wave, dolly’s and all pallet jacks

Wal-Mart – Corpus Christi, Texas November 2011 – January 2013

Stocking & Receiving Associate

Unloading of Company trucks

Receiving & Organization of new inventory

Customer Service

Merchandising

Stocking and Back Stock of Inventory

Maintained and safely operated all assigned equipment including hand cart, pallets, dolly’s, stock pickers and all pallet jacks

Helped maintain cleanliness of Trucks and Backroom

U.S. Courier – Corpus Christi, Texas April 2011 – September 2011

Delivery Driver & Stocking Associate

Unloaded Inventory from Trucks by hand, pallet jacks or using hand carts and placing in designated areas

Entering in and Organizing new inventory according to Standard Operating Procedures

Maintained and safely operated assigned equipment including hand cart, dolly’s and all pallet jacks

Prepped inventory for delivery

Delivered inventory to all assigned companies within route schedules and time windows

Helped maintain cleanliness of Trucks and Backroom

Academy Sports & Outdoors - Corpus Christi, Texas June 2009 - June 2011

Overnight Stocking & Receiving Associate

Customer Service

Unloading of Company trucks

Entering in, Receiving, & Organization of new inventory

Merchandising

Stocking and Back Stock of Inventory according to Standard Operating Procedures

Helped maintain cleanliness of Trucks and Backroom

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