ERNESTO JUAREZ SOTO
S U MMARY
With nearly three years of content moderation experience I know
I've gained the necessary skills and mental strength needed to work on any projects you may have, sensitive or not. My interest in tech will always keep me fascinated with the work I do, but if there are any opportunities to grow deeper into the tech field within your company's mission, I would absolutely be more than happy to get involved and start learning something new.
E X P E R I E N C E
Business Process Delivery - Trust And Safety
Accenture Flex San Jose, CA August 2021 - Current Content Moderator
BCforward San Jose, CA April 2020 - October 2021 Reviewed content for intellectual property violations Assessed authenticity of account ownership and optimize algorithms to identify fraudulent accounts
Wordsmithed on projects in need of creative yet specific samples Improved machine classifiers to ensure safety of the platform for all audiences
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Juggled multiple projects and tasks to ensure high quality and timely delivery.
Checked and calibrated equipment for virtual work safety. Monitored user comments and moderated activity.
R E F E R E N C E S
Itzel Camacho from Accenture
*.*******.********@*********.*** 408-***-****
S K I L L S
Stress Tolerant
Able to meet target
deadlines daily & weekly
Adept at handling
confidential information
collection and
management
Strong problem solver with
troubleshooting experience
Quick + Accurate Learner
Experienced with working on
sensitive projects of all kinds
C O N T A C T
**********@*****.***
San Jose, CA 95112
E D U C A T I O N A N D
T R A I N I N G
High School Diploma
Roselawn High School, Turlock,
CA
May 2017