Medical Assistant Data Entry Records
Resume:
Jacqueline Bolz
Medical Assistant Certified
Pasco, WA 99301
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Specialty: Treadmill Heart Monitor Technician/ Certified Medical
Assistant
Kaiser Permanente - Bellevue, WA
July 2017 to May 2021
Assisted with Nuclear Medicine stress test medication timing and activated the cardiac stress test.
Involving the application of radioactive substances via the RN, sonographer and doctor to determine the
diagnosis and treatment of heart disease.
Assisted with treadmill cardiac stress test. Working smoothly alongside with sonographer, RN, ARNP and
Doctor or Physician's assistant. As the medical assistant, I set up the room with both computers to display
the correct patient’s chart. Check/refill
EKG paper to be able to print. Make sure EKG is working and online to be able to transmit reports with
patient information. Turn on and check the treadmill to make sure it's working correctly on starting level/
speed. Take vitals and document in the patient’s chart, go over medications and any allergic reactions
documented in the patient's chart.
Explain the procedure and what to expect during the test. Place the electrodes on the patient and do
two EKG’s sitting down, resting. Then one EKG test on the treadmill pre-actual test for baseline. Call in
all staff to start the treadmill stress test. Document in
Epic and send all results to doctor’s in box and scheduler, if follow up appointment is needed. Clean and
sanitize the room and set up for the next patient in a timely manner.
Check in the box and answer the phone/take care of all requests in a timely manner.
Certified Medical Assistant
Swedish Medical Center - Seattle, WA
November 2013 to June 2017
Front office: High volume clinic where multi-tasking is critical with multiple duties and responsibilities
in front and back office. Full registration, insurance preauthorization, insurance billing, scheduling
appointments, constant heavy multiple phone lines, heavy data entry, coordination of care, referrals
entered into Epic. Email letters to patient manager. Open and process new and follow-up Labor and
Industries paperwork in Epic.
Processed all paperwork and Labor and Industries forms to fax to Sedgwick and
Swedish Injury management team, while working closely with case manager, patient and providers to
make the process streamlined. Scanned all Labor and Industries forms into the patient's chart in Epic
EMRS.
Took the initiative to write out and put together an easy to read word document on how to step by step
load a new/follow-up L&I case in Epic for new employees and float MA’s.
Providing instructions to follow and load L&I's into Epic quickly; with the original Swedish pages of the
manual included for reference as necessary.
Back Office: Assisted providers rooming patients, access chief complaint, vitals and document in Epic,
minor procedures, cleaning and dressing cuts, removing stitches, burn treatment, EKG's, peak flows,
nebulizer treatments, vision tests and ocular object removal of debris from eyes.
Ordered all supplies for Employee Health clinic pharmacy, such as, injectable medications and OTC
medications for the lab, as per Washington state guidelines and
Swedish protocols. Prepared for state audit with manager and pharmacy dept lead; we passed with an
'Excellent'.
Ordered supplies from Whitmore Lab, such as point of care tests. Processed and documented controls.
A1C, glucose, lipids panel, UA, mono, rapid flu test and rapid strep tests.
Placed orders online with Mckesson, such as, all back office supplies. Ordered online from Staples all front
office supplies, Bregg-durable medical equipment, such as, wrist braces, crutches, leg and ankle boots.
Ordered office, lab and laundry supplies for a smooth running clinic.
Medical Assistant
Swedish Breast Imaging Department First - Seattle, WA
January 2013 to October 2013
Assisted multiple doctors in patient care and office procedure including, fine needle aspirations,
ultrasound biopsy and cyst aspirations.
Familiar with antiseptic and sterile field technique. Order and process all add-on procedures in a timely
fashion, transfer ultrasound images to Centricity via PACS and Epic. Send specimens off to the lab with
accurate labeling.
Keeping patient flow with accuracy and attention to detail in a high volume, fast paced department.
Medical Assistant
Medstaff - Seattle, WA
September 2009 to December 2012
On-call temporary contract medical assistant, specializing in women health, primary care, urgent care,
surgical specialties assisting.
High volume multidisciplinary patient care with multiple diverse providers.
Able to anticipate and adapt to any situational circumstances regardless of case load or anticipatory
needs.
Medical Assistant
Virginia Mason - Bainbridge Island, WA
September 2003 to November 2007
Assisted providers in a clinical setting. Provided back office support rooming patients facilitating smooth
patient flow. Intake and assessment, and chief complaint and PMI computer evaluation if ordered by
doctor, Vitals, assist with minor procedures, setup and proper disposal, Nebulizer treatments, peak flow
tests, eye wash, ear lavage, stitches removal, blood draw, injections, EKG’s, patient referral, and exit
instructions as per clinical providers.
Education
Certificate in Medical Assistant Certified
Eton Technical Institute - Port Orchard, WA
October 2002 to July 2003
High school diploma
Skills
• 19 years experience performing medical records/health information functions in a health
care/clinical office setting.
Knowledge of multiple Electronic Medical Records systems: Epic, Cerner, Medisoft.
ICD-10/CPT coding certified. HIPAA trained/certified. Knowledge of medical terminology.
Insurance verification and billing. Operate standard office equipment; copier, fax machine,
multi-line phone system in a large medical facility, proficient in Microsoft Word, Excel,
Powerpoint, spreadsheets, reports. Took meeting minutes at staff meetings and emailed
them to all parties involved in the meeting and absent.
Utilized instant messages through Epic to notify providers of any changes in schedule or
meetings for the day. Go through the electronic inbox and prioritize the importance of
messages, completing tasks/answering messages in an logical manner while reprioritizing
urgent messages and tasks as they arise. Calm and efficient under high stress, high volume
situations with precision and accuracy. Able to work independently with concise, reliable,
and detailed results.
Prepared and assembled patient chart and documented in their medical chart for scheduled
visit and walk-in exams. Sent all new documents for scanning after a medical
visit/procedure to be incorporated into the patient’s medical chart; both in paper and
electronic medical records.
Verified appropriate exam procedures in the computerized scheduling screen ensuring that
it’s the correct patient, medical record number, date of birth and procedure. Verify patient
Covid History and vaccination status in patient chart/health record. Administer Covid vaccine
to patients and log into patient medical records and DOH index, storage and retrieval
systems.
Ability to establish and maintain effective working relationships with employees, clients, and
customers/patients. Mentally adaptable and flexible in dealing with a variety of people and
able to answer questions and provide guidance in a professional and helpful friendly
manner. Organized, energetic and punctual. Able to prioritize to ensure daily flow is
maximized. Clear and conceptual thinking ability with excellent judgment, problem solving
using discretion.
Receive and process ROI (release of information) requests within regulatory time
restrictions, requests for release of medical records and information. Assure compliance
with Privacy Act of 1974, the Freedom of Information Act and laws, regulations employee
injuries under the state of Washington’s Labor and Industries jurisdiction, and other
applicable laws and regulations.
Knowledge of clinical procedures and disinfecting rooms after assisting in multiple
procedures a day with Doctors, ARNP’s, and RN’s. Including all aspects of Aseptic technique
and sterile field.
I possess phlebotomy skills, knowledge of lab procedure, and a working knowledge of
scientific method.
• Experience Administering Injections
• Patient Care
• Vital Signs
• McKesson
• Primary Care Experience
• Critical Care Experience
• Medical Billing
• Office Administration
• Triage
• ICD Coding
• Phone Etiquette
• Venipuncture
• Transcription
• Hospital Experience
• Computer Operation
• Employee Orientation
• Anatomy Knowledge
• Quality Assurance
• Supervising Experience
• Medical Coding
• Patient monitoring
• Leadership
• Presentation skills
• Microsoft Access
• Windows
• Employment & labor law
• NCQA standards
• HEDIS
• Analysis skills
• Phone triage
• Sales
• Salesforce
• Project planning
• Documentation review
• Writing skills
• Medical terminology
• Customer service
• Intake
• Behavioral health
• Google Suite
• Typing
• Document management
• Swift
• Communication skills
• Microsoft Excel
• EMR systems
• Microsoft Office
• Microsoft Word
• Microsoft Outlook
• Computer skills
• Data entry
• Microsoft Powerpoint
• Organizational skills
• Office experience
• QuickBooks
• Time management
• Administrative experience
• Meeting facilitation
• Research
• SharePoint
• Data collection
• Databases
• Phlebotomy
• Blood sampling
• Cerner
• Medical Scheduling
• Risk management
• Quality control
• Contracts
• Primavera
Certifications and Licenses
Certified Medical Assistant
BLS Certification
CPR Certification
CNA
AED Certification
CCMA Certification
Certified Notary Public
AHA Certification
Driver's License
Assessments
Medical receptionist skills — Highly Proficient
December 2021
Managing physician schedules and maintaining accurate patient records
Full results: Highly Proficient
Medical terminology — Familiar
December 2021
Understanding and using medical terminology
Full results: Familiar
Call center customer service — Proficient
January 2022
Demonstrating customer service skills in a call center setting
Full results: Proficient
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting
information
Full results: Completed
Written communication — Familiar
December 2021
Best practices for writing, including grammar, style, clarity, and brevity
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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