Data Entry Service Representative

Joanna Holland

** **** ****** ** *** ** Hattiesburg, MS 39402

769-***-**** ***********@*****.***

Objective

To obtain a position that utilizes my experience and training. Education

• Antonelli College, Hattiesburg, MS

• Associates degree in Applied Science, December 2006

• Medical billing and coding

Experience

February 2022- Present

Ctl Operator Justrite Manufacturing Group Moselle, MS Run Ctl machine cutting industrial floor mats, load material onto machine using a crane, measure and cut material to correct length, roll and box mats March 2020-July 2020

Customer Service Representative Professional Staffing Group Flowood, MS Temporary assignment with the ms department of employment security contact center in Hattiesburg; answered calls regarding unemployment claims, filed claims and appeals, answered any questions regarding unemployment benefits, researched claims if there were any issues, filed weekly certifications

September 2017-March 2020Customer Service Representative Maximus Hattiesburg, MS Answered medicare calls, enrolled into medicare advantage and drug plans, answered any questions beneficiaries had about medicare guidelines and their benefits, helped with claims June 2011- November 2013

Reimbursement Specialist Deaconess Homecare Hattiesburg, MS 2

Prepared patient service billings, followed up unpaid claims, Maintained and processed current and discharged patients' financial records, performed monthly insurance billings both paper and electronic, appealed claims and collected on accounts April 2010- June 2011

Payment Challenge Specialist Hattiesburg clinic Hattiesburg, MS Worked on claims that were not paid according to fee schedules appeal claims, follow up on claims with insurance companies

December 2006-April 2010

Medical coder and billing specialist Comprehensive Radiology Hattiesburg, MS Code reports, Work CCI edits, Data entry, post patient and insurance payments, verify and enter demographics, collect on accounts, verify insurance, perform refunds, handle attorney requests for medical records, sort and mail claims, perform electronic and paper monthly billing, scan and load documents

Skills and Specialization

• Customer service, medical records, electronic billing, data entry, medicare, post payments, medical billing, proficient in microsoft office, type 70 wpm

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