Service Representative Technical Writer
Resume:
Kiikpoye Edum
Port Harcourt, Nigeria
*********@*****.***
EXPERIENCE
Caremann FMC Services, Port Harcourt — Sales Rep.
May 2022 - PRESENT
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records
Caremann FMC Services, Port Harcourt — Customer Service Representative
September 2021 - April 2022
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions
Keeping records of customer interactions, transactions, comments,and complaints.
EDUCATION
Science And Arts Specialist College, Port Harcourt — High School Degree
September 2016 - July 2021
LANGUAGES
English, French, Nigerian Pidgin
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