Customer Representative Sales Associate

Areli Gomez 213-***-**** *.********@*****.***

Objective To become successful in profession

Education 2008 Huntington Park High School

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Distinctions Oct. 2010 "Student of the week" in Chemistry class, CCEO YouthBuild Languages Fluent in English; Fluent in Spanish

Software Mozilla Firefox Microsoft PowerPoint Windows

(all) Internet Explorer Microsoft Word Microsoft Excel Work Experience

2008-2010 Taking care of kids and cleaning houses, Los Angeles 2013-2014 ParkLane Cleaners -Cashier, Customer Service,Tagging clothes, assembling orders

2014-2015 Access Paratransit - Customer Representative,making reservations, and training.

2015-2016 VXI- sales associate, reconnects agent

2016 WestSide CopyMaster - Outbound calls, call center representative, requesting medical records. Notating patients accounts.

2017 Don Robertos Jewelry - sales associate, customer service 2017 AFI- security officer, patrolling the site assigned to and observing and reporting. Oct 2018 Shetler /Allied Universal 2019 Securitas 2020/2021- Command center position, data entry, answering inbound calls,making outbound calls, submitting BA reports. Training, Transferring calls to the correct department.

2021 -Current Molina Healthcare

Care Connections

Customer service, Scheduling ace appointments. Verifying HIPPA . Notating patients accounts and closing out crms correctly. Receiving incoming and making outbound calls. Utilizing EPIC. Building Report with the members.

Extracurriculars Volunteered at Helen Keller Park, Los Angeles Tutoring Kids

Soccer