Service Representative Customer
Resume:
Kevin J. Dillow *** Hickory Grove Blvd - Clarksville, TN 37040
kjdizzleyahoo.com
Objective
A Productive Team Leader who is eager to contribute dynamic Sales, Work Ethic and Team Motivation skills in a challenging bartender or waiter position with a Highly Reputable Restaurant.
Career Profile
Expertise in training, and development of effective teams in highly multi-facet restaurant industry.
Adept in team supervision, leadership and motivation.
Knowledgeable in administrative procedures, policy implementation and unit operations.
Excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.
Well-organized multi-tasker with exceptional interpersonal skills.
Professional Experience
Applebee’s Restaurant and Bar, Clarksville, TN 2006 - Present
Bartender / Shift Leader
In charge of training new hires behind the bar, as well as waiters on the floor in the dining area.
Achieved cost goals and maintained company standards.
Build and maintain relationships generating more revenue in turn increasing the company’s bottom line.
Scheduled maintenance cleanings and check server’s duties at close and beginning of shift.
Provides excellent customer service to increase repeat business.
Accounts for end of the day profits.
Services a bar that seats up to 25 quests while servicing the rest of the staff on their customer drink orders.
Key hourly experience along with waiting on the floor, as well as hosting.
Hilltop Supermarket, Clarksville, TN 2001 - 2005
Customer Service Representative
Assistant Diary Manager answering customer inquiries.
Worked in deli, produce, and online bagging groceries.
Liaison between management, customers and all departments within the grocery store.
Education
High School Graduate, Montgomery Central High School Graduated in 2004
Community Involvement
Assisted with Habitat and Humanity
Worked 200 hours with Salvation Army
Helped with Remodeling Campus at Austin Peay State University
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