Melissa Norris
**** ******* **. ********, ** ****7
*************@*****.***
Objective
To obtain an administrative position either in office or remote. I have gained some administrative knowledge and would like to further pursue this as a career.
Experience
Administrative Assistant
Maple Woods Manor, Clio, MI/ January 2016- Present
Answer the phones and direct all incoming calls to the appropriate extension.
Scanned and renamed documents.
Make appointments for family to come see their loved ones.
Screen visitors at the door.
Activities Assistant
Assisted residents with breakfast and lunch.
Promote socialization and encourage residents’ participation in various programs.
Daily one on one room visits with residents, bedridden residents, or residents that don’t leave their room. I would deliver activities to their room, music, books, or just sit and chat with them.
Certified Nursing Assistant
Assisted residents with activities of daily living including helping with meals, transferring, using assistive devices, bathing, dressing, and grooming.
Vital signs obtained.
Monitored, recorded, and reported any physical, mental, or emotional changes in residents.
Certified Nursing Assistant
Medilodge of Montrose, Montrose, Michigan/ April 2006- February 2016
Assisted residents with activities of daily living including helping with meals, transferring, using assistive devices, bathing, dressing, and grooming.
Vital signs obtained.
Monitored, recorded, and reported any physical, mental, or emotional changes in residents.
Education
Clio Area High School, Diploma 1994
Genesee CNA Academy, 2003
Skills
Word Document
Excel