Data Entry Customer Service

JF JUSTIN FENDER

Portland, OR ***** 701-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Customer service professional with 15 years of experience with a graceful and empathetic approach. A team leader/trainer who believes in upholding company standards. Meticulous and detail oriented with data entry to avoid mistakes without sacrificing efficiency.

SKILLS Customer Service

Sales / Product Knowledge

Efficient Data Entry

Organized / Detail Oriented

High Computer Proficiency

Excellent Typing Skills / 70+ WPM

Problem Solver

Time Management / Efficiency

WORK HISTORY GENERAL MANAGER 03/2022 to 08/2022

503 Staffing Portland, OR

Coached sales associates in product specifications, sales techniques and operational procedures. Increasing sales by over 20% month to month, & minimizing loss.

Implemented operational strategies to retain and recover customer loyalty. Utilized office software for communication, inventory and sales tracking. LEAD TECHNICIAN 10/2021 to 03/2022

Insight Global

Repaired, upgraded and inspected electronic and electrical systems. Managed daily activities, assigned tasks to specific staff and utilized proven techniques to speed work flow.

Input and update transfer data to stay in compliance with regulations. LEAD SERVER / TRAINER 07/2011 to 03/2020

Lavo / Tao Group

Entertained elite clientele in a fast paced, upscale, high expectation environment.

Lead small team to improve workflow between departments. Developed sharp communication skills with guests and team members using empathy and patience.

Trained new hires on products and sales techniques to meet goals. EDUCATION Bachelor of Arts Web Design And Interactive Media 03/2008 The Art Institutes International Minnesota, Minneapolis, MN

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