Service Representative Customer

Laura Moore

**** ******** ** *****: 901-***-****

Cordova, TN 38018 Email: ****************************@*****.***

Career Profile

A versatile professional with extensive experience in customer service, administrative support, and facilities support. Excellent interpersonal, communication, organizational, and customer service skills that contribute to increased efficiency and productivity.

Areas of Expertise & Strength

Administrative Support

Accounts Payable

Dispute Resolution

Customer Service

Sales & Marketing Principles

Facility Support

Professional Experience

U-Haul Moving & Storage, Memphis, TN 07/2016 – Present

Customer Service Representative

Serves customers in person and on the telephone.

Maintains the facility and lot in a clean condition.

Prepares rental contracts and invoices.

Performs vehicle fluid level inspections.

Cleans rental equipment

Provides back-up support for manager.

Shelby County Schools, Memphis, TN 05/2014 – Present

Food Nutrition Technician

Responsible for the proper handling and storing of all food and supplies.

Maintains a clean and sanitary work space at all times in the kitchen area.

Utilizes correct serving utensils to ensure accurate meal portioning.

Performs and documents temperature/sanitation checks as required by law.

Ensures dishwashing is completed and meet sanitation expectations at all times.

Operates cash register accurately and efficiently.

Wynit Distribution, Memphis, TN 01/2008-04/2014

Customer Service Representative

Served as point-of-contact for customers with questions or concerns; provided solutions to issues raised and/or elevated problems to management to ensure resolution.

Created and compiled all necessary paperwork for shipment of goods.

Fulfilled sale orders and tracked backordered products.

Performed general housekeeping duties as required.

Education & Training

Pharmacy Technician Diploma- Remington College, Memphis TN, -06/2010

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