Service Representative Front Desk
Resume:
Alexa Nienstedt
Clermont, FL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience-
Front Desk Agent
Holiday Inn - Orlando, FL
August 2022 to Present
I quickly and correctly check guest into there reservations. I also handle all the payments with the guests.
I would also help the call center at the resort with any incoming calls.
Child Care Teacher
None - Clermont, FL
August 2018 to Present
I recently graduated from Lake Minneola High School with my CDA certification and my First aid/CPR certification. I was in this program for all 4 years of highschool.
Customer Service Representative
CircleK Gas Station - Clermont, FL
July 2021 to April 2022
I respectfully helped any customers with their concerns and requests. I assisted any customers with issues with any gas pumps. I managed the register in a quick and efficient way to satisfy customers. I did my regular shift duties to keep the store clean and the customers and management happy.
Customer Service Representative
McDonald's - Clermont, FL
January 2018 to April 2020
Respectfully listened to customers concerns and quickly handled those concerns accordingly. Correctly and effectively handed out orders and satisfied any of the customers needs or wants.
Education
High school diploma in General Studies
Lake Minneola High School - Minneola, FL
August 2018 to May 2021
Skills
• Microsoft office (2 years)
• Child Care
• Nannying
• Toddler Care
• Infant Care
• Early Childhood Education
• Special Needs
• Classroom Management
• Teaching
• Customer service (5 years)
• Cashiering
• Sales (4 years)
• Computer skills (5 years)
• Typing (5 years)
• Front Desk
• Guest Services
Certifications and Licenses
ServSafe
March 2020 to March 2025
CDA
May 2021 to May 2024
This is a certificate I earned in highschool. This gives me the ability to teach and/or provide care to early childhood children (ages 3-5 years).
Assessments
Retail customer service — Proficient
June 2021
Comprehending and responding to retail customer needs Full results: Proficient
First aid — Proficient
January 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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