Service Representative Medical Billing
Resume:
HOLLY FUNK
Mooresville, IN *****
*********@*****.***
www.linkedin.com/in/hollyfunk
PROFESSIONAL SUMMARY
Administrative professional recognized for specialized expertise in customer service with knowledge in billing and coding. Commended for the ability to perform tasks quickly and efficiently. Possess excellent written and verbal communication skills. Ability to meet strict deadlines with accuracy and attention to detail.
EDUCATION
Medical Billing and Coding 07/22
Purdue University Global
Associate of Applied Science in Health Care Support
Ivy Tech Community College 05/16
PROFESSIONAL EXPERIENCE
Independence Village of Greenwood – Greenwood, IN
Activities Assistant 07/17 – 08/21
●Collaborated with 2-3 others in planning and conducting activities for the residents
●Increased the safety of residents by 50%+ by validating employees and visitors answering phone calls promptly
●Provided 80-90% of the responsibilities in the absence of the Director, by designing monthly newsletter and complex work schedule
American Health Network, Inc – Plainfield, IN
Patient Service Representative 03/07 – 07/10
●Answered phone calls on a complex multi-phone system
●Scheduled appointments for 4+ physicians and made appointment reminder calls while working within the EHR
LICENSES AND/OR CERTIFICATIONS
●Medical Office Administration Certification
●Medical Coder/Biller Certification
CORE COMPETENCIES AND SKILLS
● Critical Thinking
●ICD-10
●IT: Microsoft Excel, Word, Outlook, PowerPoint
●Windows 11
●Experience using 3M Encoder
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