Customer Service Telemarketing

Deborah Laskowski

**** ***** ** .

Riverside, Ca

92504

951-***-****

I have over 18 years experience in customer service, appt

Setting, out bound calling, computer dialer, telemarketing experience..

EMPLOYMENT HISTORY

3-13-2011 To Current. 09-09-2014

Global travel, aka Resort Vacation Inc.

26691 Plaza Dr Suiet 100

Mission Viejo, Calif 92691

APPT SETTER, TELEMARKETING AGENT. 1-800-***-****

I called and set appointments from Members and Non Members Referrals

For 3 years 2 months for a 90 minute presentation at one of our 3 show rooms

Then in May I started doing Rebooks for missed Appoinments.

I was paid $9.50 an hourly pay and commission. And I worked between

29 hours to 33 hours a week to 25 hours.

5-2004 TO 12-2008 GOLDRUSH GETAWAYS, ONTARIO, CALIF 91764

APPT. SETTER/TELEMARKETER 1-909-***-**** Mike Hopper

Set appointments for couples to attend a 90 minute presentation, at our sales office in

Ontario & for our Citrus Heights office. We did appointments, and confirmations

And resets on missed appointments. I also called our members for referrals, to invite

People in to attend the presentations. After the company closed the marketing dept

I was given the opportunity to work from home for the year 2008 on a comm. Only plan.

I was paid $10 per hourly plus comm. Before going on comm. Only in 2008 .

1988-1997 CUSTOMER SERVICE REP. FOR THE FOLLOWING

COMPANIES:

1. Inland Valley Mortgage – Riverside, CA.

2. Affilites Equity Mortgage – Corona, CA.

3. Wall Street Financial – Riverside, CA.

4. Pacifico Mortgage – Corona, CA.

Called for bi-weekly programs &for 80% to 125% for refis on upside loans, and

Sales of new homes. I would also pull comps,& called for escrow demands,

I polled credit reports to see if there was any loan to value for them so they could

Change their loan statis to fixed or verible rates.

All jobs were hourly pay plus commission.

I worked 4-5 hour shifts made 80-100 calls,worked off farm packages.

1984-1987 FALCON CABLE TELEVISION-RIVERSIDE, CA

6646 View Park Ct. Riverside, Ca 92503

Customer service, Telemarketer

I made calls for upgrades and down grades on cable services.

Took orders for new service and did past due collections,

COMMENT:

I love talking to people over the phone, I work well with others.

I am a team player. I am also a people person.

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