Scheduling Coordinator Customer Service

Michelle V. Price

**** ******** ****************@*****.***

Redford, Michigan 48239 Cell Phone: 313-***-****

Summary of Qualifications

•Six years’ experience in customer service

•Proficient in Microsoft Word, Excel, and in The Internet

•Formidable team player

•Able to work without supervision

Education

Henry Ford College, Dearborn, Michigan

Associate's in Business Degree, 2017

Major: Management

Work Experience

Scheduling Coordinator, Beaumont Corporate, Dearborn, Michigan, December 2017 to present

Provides clerical, technical and audit functions related to Nurses, Nurse Aides, and Adult Sitters.

Tracks documentation of call off’s, FMLA and LOA.

Adult Sitter, Beaumont Corporate, Dearborn, Michigan, December 2015 to December 2017

•Provide supervision, Redirect patients.

•Document patients’ activities.

•File patients’ records upon being admitted and discharged from hospital.

Project Genesis Leader SYEP, Detroit Medical Center Detroit, Michigan, May 2012 to Present

•Schedule and conduct interviews

•Conduct hourly rounding.

•Prepare payroll, Weekly Meeting Preparation

•Conduct phone calls, emails, return voicemails, mail out required materials for employees.

•Take supply inventory, send fax, make copies

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