Dhiraj Verma – Director of Engineering and Technology 214-***-**** adtrk3@r.postjobfree.com

Dhiraj is a highly accomplished Information Technology Leader with over 25 years of experience. He is passionate about delivering results and pushing the envelope for both himself and the team. He believes that bold steps and adaptability are recipes for success. Delivers value through grasp of business commercialism and consulting thought process.

He is certified in AWS and Azure cloud and has expertise with driving Engineering Teams with planning, execution, and delivery. He championed several products in Digital transformation, Internet of Things (IoT) applications, Data intensive integrations, and globally Distributed applications that were reliable, scalable, and operationally efficient.

He has expertise in building and managing an Engineering and DevOps teams. He has utilized collaborative and soft skills to influence diverse set of professionals, leadership, and clients and project management skills to managing stakeholders in business planning, designing, implementation and operations.

Significant Accomplishments:

Planning, Execution, Delivery and Operationalization:

●With sound practice processes and standards, managed the delivery for 4 vendors instilling a single rollout, release bus while addressing the conflict challenges of individual workstreams.

●Accelerated the cycle to deliver by infrastructure automation and improving development practices.

●Collaborated with leadership to drive the engineering multi-year roadmaps and owned execute quarterly plans.

●Helped define and maintained governance & processes in Platform engineering, SLAs and DevOps.

●Strong leadership skills and a proven ability to motivate teams to produce high-quality software with velocity.

●Demonstrated the ability to convert a roadmap into a solid, executable, and detailed technology plan.

Technical Leadership and Solutions:

●Cost Saving, Time, Sprint velocity and Process improvements to UPS.com feature rollouts.

●Build and one of the largest innovation platforms on AWS with focus on data integrations, and big data processing between 25+ systems – deployed 30,000 dispensers across the globe. Case-study here -Case study coverage

●Led end to end life cycle, including operationalization of IoT framework for Smart-cities roll-out for City of Miami-Dade on AWS. Published here-Smart Cities Miami-Dade link

●Successfully led a team optimization and modernization platform by migration of the first-ever IoT data center migration of 13 applications to Azure cloud impacted 75% of AT&T IoT revenue ($500M) with 225 customers.

●40% cost savings by infrastructure cost and process improvement in Operational management, and insight.

●Instrumental in defining knowledge transfer, Operational Excellence, and bringing efficiencies by Cloud Patterns, Processes and documentation, training and bringing about the change within organization in new cloud hybrid.

People Skills

●As engineering head served as a liaison between the product team and the company’s stakeholders.

●Built and mentored engineering team and successfully managed the delivery 40 members.

●Displayed nuance in diversity and inclusion, hiring and retaining engineering talent.

Core Competency

Certification

●Azure, AWS, Internet of Things, Cloud Security, DevOps.

●Cloud Design Patterns, APIs, Web Services.

●Microservices, Integration Patterns. Data Engineering.

●Product, Delivery, Engineering mindset.

●Automation, Cloud Native, Migration, Digital Architecture.

●Proactive, Strategic thinker, team builder, coach and Mentor, Project Planning, prioritization, and estimation.

●Azure 2X, Terraform, AWS Solutions Architect

●MIT Professional Cert – IoT certified

●Java

●PMP PMI, Six Sigma Green Belt

Education:

●MBA – Kennesaw State, GA

●BS – SVNIT REC Computer Science, India

Publicis Sapient @ UPS Mar 2022 – Current, Atlanta, GA

Director of Engineering and Technology

●Directed Product team on better in-take process and categorization.

●Driving the solution and engineering for Product management in an Agile delivery model.

●Responsible for leading and building a high-performance engineering team of 15 agile teams thus increasing the sprint velocity by 15%.

●Managing the client relationship, business expectation and priorities for 4 separate programs.

Azure – .com Platform, Customer Visibility Data Platform, and DevOps

●Led the end-to-end Azure cloud native solution on digital transformation for ups.com Global Freight Forwarding 60MM revenue, and reduced the defect rate by 70% thus quality process improvements.

●Analyzed infrastructure and reduced cost to operate in Data platform by $50K/month.

●Guided team on automation using experience with continuous integration, delivery, and deployment of SaaS services (CI/CD) reduced the deployment time by 50%.

●Identified and implemented a low-cost common alerting, monitoring and platform health framework.

●Evaluating new technology and incorporating it into existing products impacted the global security compliance of UPS and reducing the bottom line of PS by over USD100K/year or 5% of revenue.

Tech Stack: .Net, Azure native services, Azure Functions, Logic apps, API, Kubernetes, Dockers, Distributed Microservices, ADF, Databricks, Cosmos, DevSecOps, CI/CD, Jfrog, Data lake, Azure SQL, SQL Server, Adobe CMS, Scripting, Python, Jenkins

AT&T Mar 2017 – Feb 2022, Atlanta, GA

IOT Platform and Cloud Platform, Associate Director

●Drive innovation and manage technical projects while balancing tactical and strategic workstreams in alignment with business objectives and priorities.

●Estimated engineering effort, plan implementation, and rollout of system changes with implications to cross-functional teams and over 25 systems.

●Acted as Change Agent within organization and brought cohesively 8 separate teams and org under an umbrella.

●Developed and influenced product vision by working with Product Management, Engineering, Support, Infrastructure, Operations, and interactions with Customers.

AWS – IoT - Smart Cities and Intelligent Transportation System

●Designed system capable of ingest and processing over 1 million messages per min.

●Build and operational Intelligent Transportation Systems and Smart Cities (Miami Dade) on AWS, Kubernetes, Helm using self-service Rancher.

●Helped build product Dataflow abstracted the Node Red feature on AWS using 15 services.

Azure – IoT Connected Car

●Displayed uncanny ability to lead the Azure migration with architecture, and organizational skill of 13 applications – coordinating with over 15 teams, impacting high profile 225 Connected Car customers.

●Led POC for optimization to use native services – like Azure Function, AKS, and API Management within 30 days.

●Designed and architected the Hybrid model with azure for On-prem and DB modernization.

●Led the team and defined standards for developing Azure Native solutions using over 20 services.

Automations and Operations

●In AWS cloud services, reduced the Operational Cost by 40%, using optimization and automation techniques.

●Lead standards on Disaster plan, in Azure and infrastructure deployment automation using Terraform.

●Improved the time to migrate from on-prem to Azure cloud by 3x.

●Expert level knowledge in Security, Networking, Design, Application development, and Cloud Patterns.

Tech Stack: AWS Services, Lambda, EC2, VM, Hybrid Connectivity, Kafka, MQTT, Networking, Security, Azure Cloud, VM, Node.js, JavaScript, Java, Python, Key vault, Certificate Mgt, API, app Gateway, Traffic Manager, Terraform.

Capgemini @ The Coca-Cola Company Feb 2010 – Dec 2016, Atlanta, GA

Global Solution Architect, Innovation Platform

●Trusted advisor and strategic thought partner to the technology leadership team and our business stakeholders driving and delivering on key initiatives E2E.

●Successfully lead building the Center of Excellence center by defining the process, technical, and data elements.

●Demonstrated ability to understand business dynamics and contribute above and beyond the technology and thus gained respect and trust from Engineering, Business Owners, Product Team, Operations, and Support.

●Effectively communicated and provided leadership and influence by providing technology solutions into a language of business choices and decisions, provided deep expertise in negotiations and influence by leadership.

●Displayed ability to create a very detailed work plan, and high-level plan for guiding depending on project phase.

AWS – Freestyle IoT M2M

●Architect for Integration between 25+ systems, and rolling-out of engineering marvel freestyle eco-system.

●Led the team IoT-based ecosystem capable of handling large volume/variety (10 M data /day).

●Concurrently managed over 10 teams and managers.

●Spearheaded the Operationalization of the integrations in Device Data Management, Mulesoft ESB - Cloud and On-Premises, AWS, Consume Engagement, Adobe CMS, Digital platform, Salesforce.com, and Splunk.

●Own and drive the end-to-end development efforts for on schedule, high quality, scalable innovative solutions that meet the product vision and roadmap. Responsibilities span all phases of product development.

●Collaborated with Data Architect to identify the data across multiple content types and various sources.

Integrations:

●Led the transformation by defining the Blueprint for migration of largest program from Tibco to MuleSoft,

●ServiceNow CMDB integration and implementations, along with 35 application integration and modernization.

Tech Stack: Mulesoft, AWS Kinesis, Redshift, Apigee, API, Adobe CMS, Salesforce, Splunk, MQ, Axway, Tibco, SQS, SNS, S3.

BCD Travel May 2009 – Dec 2009, Atlanta, GA

Global IT Manager on the release of 55 clients and 15 team members to replace a legacy system with integrated real-time corporate travel data.

St Jude/ALSAC Oct 2008 - Apr 2009, Memphis, TN

FedEx Services Nov 2005 – Oct 2008, Memphis, TN

Solutions Architect and IT Manager Program Process Management - providing leadership in project management and standardization.

Carreker Corporation / Fiserv July 1994 – Oct 2005, Memphis, TN

Freddie Mac / VeriSign Inc / Network Solutions

Texas Utilities / Fidelity Investments/ Bank of America

Mastech Corporation @ Department of Transportation

Primary Technical Tools and Skills:

Cloud: Microsoft Azure Services, Amazon Web Services, Infra As Code,

AWS: Depth with ECS, Kinesis, RDS, Lambda, SNS, SQS, RedShift, S3, Identity, Security, Networking, Elastic Cache

Azure: App Gateway, Networking, Security, VM, Azure Functions, AKS, Logic Apps, ADF, ADLS

Event driven: Kafka, MQTT, IoT protocols

Containers: Dockers, Kubernetes, AKS, Helm

Integration Tools: MuleSoft 3.x, Tibco, SOA, Webservices, JSON, REST, XML, API Gateway Architecture – APIGEE

Languages Java, JavaScript, NodeJS, Express, Python, Node Red, Dataflow

Design Patterns and Methodologies: Cloud, Integration and Microservices, TDD, DDD, Agile, Distributed Architecture

Log Management: Splunk, AppInsights, Kibana, ELK

Modern Tool Sets: CI/CD, GitHub, JIRA, Jenkins, SonarQube, Pipeline development, Azure Devops, Terraform.

Database/Store: RedShift, Oracle 11x, NoSQL, Azure SQL, MongoDB, MySQL, Cassandra, Cosmos, Cloud Data Warehousing, Cloud Data Store, Data Lake, ODS, Stream data architecture, Data Bricks

Frameworks and Others: TOGAF, CIF, ITIL, Data Standardization, IT Governance, Networking, Security, Firewall Rules, CDN, Load Balancing, Clustering, Failover, SSO, Federation, Active Directory, LDAP, Prometheus, Grafana

OS: Unix, Linux, CE, QNX NGINX, Ubuntu

CRM: Salesforce, Adobe CMS

Security Model: Zero Trust and Defense In depth

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